We Respect Each Customer’s Right to Privacy

We have always recognized and been guided by the belief that protecting each person’s right to privacy is fundamental to the quality of customer relationships. Given the rapid pace of technological advancement in our society, the need to protect personal privacy has become even more important.

To let members know the high priority we place on protecting privacy, we want you to be aware of the principles we follow when collecting, maintaining, using, and safeguarding information about your relationship with us, whether collected electronically or otherwise. Our Principles of Privacy are as follows:

  • We recognize and respect each member’s expectation that privacy be protected.
  • We will collect and use only that information about our members needed for legitimate business purposes.
  • We will strive to maintain information about our members that is both accurate and complete.
  • We will aim to limit access to information about our members to those authorized individuals who have a legitimate need to know.
  • We will maintain security measures that guard access to and disclosure of information about our members.
  • We will not disclose information about accounts or transactions to outside parties unless there is an appropriate legal or business justification.
  • We will ask outside parties who process information about our customers to abide by Our Principles of Privacy.

Online Privacy Principles

You don’t want any of your personal information to fall into the wrong hands, whether electronically or otherwise. Neither do we.

When you visit one of our websites, we may collect and store information about your visit on an anonymous, aggregate basis. This information may include the time and length of your visit, the pages you look at on our sites, and the site you visited just before coming to ours. We may also record the name of your Internet service provider. We use this information only to measure site activity and to develop ideas for improving our sites.

There are also several opportunities on our websites for you to provide us with information about yourself, including your name, mailing address, e-mail address, and other information. If you choose to share any personal information with us, we may store it and use it for marketing research and other marketing purposes, which may include sharing it with other companies in our family and our business partners.

We will never sell confidential information about your accounts to any other company. From time to time, however, we may learn of reputable outside companies offering products or services that we believe could benefit you. We may share limited information, such as your name, address, and telephone number, with such companies. You can be certain that we share only with businesses which abide by our policies.

Some of our websites make use of “cookie” technology to measure site activity and to customize information to your personal tastes. A cookie is an element of data that a website can send to your browser for storage. Cookies do not themselves contain any confidential information about you. They cannot be used to capture your e-mail address, obtain data from your hard drive, or gain confidential information about you. A cookie deposited by us simply lets us recognize you on your next visit to our websites, so we can tailor information to suit your preferences. Our goal is to save you time and provide you with a more meaningful visit.

We use advanced technology to protect electronic customer information. We guard the privacy of data sent to and from our websites. In addition to the security and privacy standards we employ for traditional banking, we use specific controls to identify and authenticate all our online members and to detect and prevent unauthorized access to our websites.

At any time, you may ask us to modify any information you have earlier provided. You may also direct us not to share your personal information among affiliates or with other external business partners and/or to cease contacting you through postal or electronic mail or by telephone. Just contact us via e-mail at marketing@cuservnet.org.

You take online privacy seriously, and so do we. It’s our way of sustaining your trust in us and our products and services.

We reserve the right to alter our online privacy principles as business needs and technological developments require. Any alterations to these principles will be posted on our websites in a timely manner.

For California Consumers Only

Do Not Sell My Personal Information