A Message from Cenlar’s President and COO, Tony Renzi

Introducing Bob Hora, Cenlar’s new Senior Vice President of Default Operations

In a move to further strengthen our ability to provide you with exceptional, value-based service, I’m pleased to share that Bob Hora has been hired as Senior Vice President of Default Operations. Joining the company effective June 17th, Bob will be reporting directly to me.

As a key member of Cenlar’s management team, Bob will apply his significant mortgage banking experience and servicing expertise to the leadership of Default Operations, including Collections, Loss Mitigation, Foreclosure, Bankruptcy, Claims and REO.

Bob’s primary mission will be to create and deliver profound value to you, our clients. He’ll work to reduce losses and enhance portfolio values by keeping borrowers in their homes through viable alternatives to foreclosure.

Bob brings more than 30 years of experience to Cenlar in mortgage banking, having held senior positions at some of the country’s premier financial institutions including Bank of America, Fannie Mae, GMAC Rescap and Wells Fargo. He has built and led default operations across diverse portfolios and mega scale and multiple-site operations. He has also consulted widely on default servicing in the industry.

Delivering Efficiency and Value through our Four Centers of Excellence

With Bob’s hiring, we have all of the pieces in place to support our four Centers of Excellence: Core Operations, Borrower Operations, Default Operations and Technology. Our Centers of Excellence break down and focus on the value-add segments of our servicing program to better facilitate value creation and enable the success of your business model.

As we work to anticipate and respond to your needs, and provide you with innovative, technology-driven solutions, Bob will be working closely with his Cenlar colleagues including:

  • Kim Gibson, EVP of Borrower Operations, who is responsible for Customer Service, HELOCs, Transfer Operations, ESCROW and Special Loans, Service Excellence and Servicing Support
  • Bill Moffett, SVP, Core Operations, who is responsible for the day-to-day support and leadership of Investor Reporting, Cash Management, MERS, Satisfactions, Records, Default Reporting and Default Accounting
  • Rob Lux, EVP, Chief Information Officer, who is responsible for providing overall technology strategy and oversight of Cenlar’s Information Systems

These four leaders, together with Dave Miller, EVP of Business Development and Client Management, will partner to deliver the kinds of service improvements and enhancements designed to help you to meet your challenges, grow, and succeed in the marketplace.

Please join me in welcoming Bob Hora to our team.

Best Regards,

Tony Renzi
President and Chief Operating Officer
Cenlar FSB