Cenlar is pleased to confirm that we are fully compliant with the new Consumer Financial Protection Bureau (CFPB) Servicing standards effective Friday, January 10, 2014.
We have been communicating our progress towards meeting these requirements and have worked diligently throughout our servicing operation to meet the new CFPB servicing standards throughout this past year. We have updated key compliance procedures and improved our infrastructure to assure we handle borrower notifications and interaction according to the new guidelines. You can now rest assured that your loan portfolio with us is CFPB compliant.
If you have any questions or concerns, please contact your Relationship Manager.