Cenlar’s image vendor, MetaSource is upgrading their FTP software to a new version. If you deliver your New Loan Set up Image files via the FTP process, this upgrade may require some action on your part. Please see below for the specifics.
In the FTP software upgrade the software vendor removed support for redundant slashes from ftp paths. In automated tasks connecting to ftp2.metasource.com the use of “//folder name” or “firstname.lastname@example.org://folder” to change directory will no longer be supported by the ftp software. Current configurations must be modified to use a single “/”.
To afford the best user experience, please update your systems as necessary to accommodate this change. You can make the change at any time between now and April 12th.