Information About the Equifax Security Incident
As you may be aware, Equifax (a US credit bureau) announced a cybersecurity incident potentially impacting approximately 143 million US consumers. This incident in no way involves Cenlar. However, there is important information you should know which is explained below.
Based on Equifax’s investigation thus far, the unauthorized access occurred from mid-May through July 2017. The information accessed primarily includes names, Social Security numbers, birth dates, addresses, driver’s license numbers, credit card numbers and certain dispute documents with personal identifying information.
The following website has been established by Equifax for consumers to find information about this incident: https://www.equifaxsecurity2017.com/. A second website has also been created to help consumers determine if their information has been potentially compromised, and provides steps for signing up for credit file monitoring and identity theft protection: https://trustedidpremier.com/eligibility/eligibility.html.
Cenlar has notified our call center representatives about this incident, and has supplied them with the FAQs.
Should you have any additional questions, Equifax has established a dedicated call center. The call center is available at 866-447-7559, every day (including weekends) from 7:00 a.m. – 1:00 a.m. EST.