Mobile Loss Draft Processing Site for Disaster Impacted Borrowers

In an effort to assist borrowers impacted by the disaster, Assurant, our third-party insurance claim provider, will be setting up a loss draft processing site in Wilmington, North Carolina, which is centrally located for homeowners who have seen the greatest impacts from Hurricane Florence. 

This information will be given to all borrowers who call in regarding hurricane-related loss drafts.  For the best possible borrower experience and to ensure that Assurant is able to endorse your borrower’s check, borrowers will be asked to make an appointment before traveling to the mobile loss draft site. The site will be open from Monday, October 8th through Saturday, October 27th.

The location:

Springhill Suites Wilmington Mayfair
1014 Ashes Drive
Wilmington, NC 28405

The hours of operation are Monday through Friday from 8:00 am -6:00 pm and Saturday 8:00 am -1:00 pm.  The center will be closed on Sundays.