In anticipation of the new CFPB Successor in Interest rules effective April 19, 2018, a new process has been developed for newly boarded loans.
Although it is unlikely that a new origination will have a potential or confirmed Successor in Interest identified when the servicing is transferred to Cenlar, if you discover a new loan that has a potential or confirmed Successor in Interest, immediately notify us at firstname.lastname@example.org with the following information:
Cenlar Loan Number
Borrower Property Address
Party to Contact for Successor in Interest case
Any documentation received to support the Successor in Interest claim.
Notifications should be sent within one business day of loan boarding.
If you have any questions regarding this process, please contact your assigned Client Relationship Manager.