Your Opinion is a Critical Component to our Success – Please Complete Cenlar’s Annual Client Experience Survey

As your trusted partner, your opinion of how we’re doing is essential to the service we provide to you and your homeowners. That’s why in addition to our regular touch points, every fall we ask you to complete a client experience survey.

Look for a link to this year’s survey to arrive in your inbox today (Tuesday, Sept. 10) from MarketCast (surveys@cenlar.marketcast.com). The survey will be available for two weeks, and should take no more than 5 to 10 minutes to complete. Each link is personalized to you and your relationship with us, so please don’t forward the survey on to anyone else. If you think you didn’t receive your invitation, please contact your client manager.

True partnership means listening to what you have to say, and we take what you say very seriously. Your feedback is shared across our organization from the top down so that we may use it to shape how we improve our care for you and your homeowners.

We’re making tremendous progress, but we always want to hear from you. We know there’s always opportunity to enhance how we serve you and your homeowners — which is why we need to hear from you.

Thank you for your partnership!