RSS Category: Servicing Standards

As you know, Freddie Mac has been working on an industry-wide initiative to more closely align with the industry standard, and Cenlar is dedicated to making this a smooth transition for our clients. We have a project management team assigned to this initiative who will actively engage all impacted areas to prepare for the change. As … Continued

In our ongoing effort to constantly improve the service we provide to you and your customers/members we are instituting a new process for sending e-mails to our Client Management address by having a standardized subject line. For this procedure to work we request you use the following format in the subject line of your e-mail … Continued