states are enacting Address Confidentiality Programs which offers protection of
the mailing address of the registered borrower from the public in cases of
abuse. If you have a borrower that is under one of these State programs, please
notify Cenlar at the time of loan boarding.
send us the borrower’s name and loan number and any supporting documentation
needed, identifying the borrower as a Program Participant, to the New Loan
Boarding Assist mailbox: NLBOARDINGASSIST@Cenlar.com.
be sure to provide the alternate address for the participant when boarding the
loan. The alternate mailing address should be the address provided in the
mailing address fields in the interface file.