13
Jan
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Client Bulletin: December 15, 2025

Closed for the Holidays – Daily Reporting Updates This is a reminder that we will be closed on Thursday, Dec. 25, 2025 in observance of Christmas Day. Overnight reporting data from Wednesday, Dec. 24 will be delivered to you on Thursday the 25th. Remaining reports will be delivered on Friday, Dec. 26. While some back-office … Continued

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10
Dec
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Client Bulletin: December 2, 2025

Happy Holidays! View our holiday video here.   Get Ready for CCM SSO and Three New Dashboards on CenAccess We are excited to announce the migration of CCM SSO through the CenAccess Client Portal on Monday, Dec. 8. Once live, CCM users will only need one set of credentials and one click for easy access … Continued

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04
Dec
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Q4 Client Meeting

Thank You for Attending Our Latest Cenlar Leadership Update Thanks to all of you who were able to attend our Update with Cenlar Leadership call Wednesday, Dec. 3. We always appreciate the opportunity to talk with you about the investments, enhancements and progress we’re making to better partner with you. If you attended the call, … Continued

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25
Nov
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Client Bulletin: November 17, 2025

Unlock Insights for 2026: Cenlar Executives to Discuss What’s Next Dec. 3 Please save the date for the latest in our series of regular updates. WHEN: Wednesday, Dec. 3 at 3 p.m. ET WHERE: You can add the meeting link and a reminder to your calendar by clicking here. The program will feature a panel … Continued

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12
Nov
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Client Bulletin: November 3, 2025

President and CEO David Schneider Speaks to HousingWire at MBA Annual 2025 Cenlar President and CEO David Schneider spoke with Diego Sanchez of HousingWire during the Mortgage Bankers Association Annual conference in Las Vegas last month about the evolving subservicing landscape and why selecting the right partner is critical for success. During the in-depth interview, … Continued

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21
Oct
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Client Bulletin: October 20, 2025

Thank You for a Wonderful Evening in Las Vegas Thank you to all who joined us on Sunday, Oct. 20 for a full-house event at the renowned Mob Museum. We are honored to have had the chance to welcome all of you, and we hope you enjoyed your time with us. On behalf of everyone … Continued

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16
Oct
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Cenlar Government Shutdown Update – Oct. 15, 2025

Cenlar is closely monitoring the federal government shutdown and continues to be prepared for resulting impacts to homeowners, as well as servicing operations. Homeowner Assistance Bot Making sure that homeowners receive the help they need is our first concern. To ensure they receive this help, we’ve developed a bot specifically designed to assist homeowners affected … Continued

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15
Oct
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Connectivity Issues with Cenlar Call Centers Resolved

Earlier this evening, we experienced a connectivity issue in our Customer Interaction call center (CI) and Default Call Center (DCC). Both were closed while we worked to troubleshoot and correct the issue. We’re pleased to report that we have resolved this issue, and, as of 7:10 p.m. ET, our call centers have been restored to … Continued

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15
Oct
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Cenlar Government Shutdown Update – Oct. 10, 2025

Cenlar is closely monitoring the federal government shutdown and continues to be prepared for resulting impacts to homeowners, as well as servicing operations. Insurance and Claims To date, we have not seen any impacts in our insurance area. Partial claim payments from HUD have been delayed. We continue to file claims and advance funds, so … Continued

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09
Oct
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Cenlar Government Shutdown Update – Oct. 8, 2025

Cenlar is closely monitoring the federal government shutdown and continues to be prepared for resulting impacts to homeowners, as well as servicing operations. Forbearances and Loss Mitigation Making sure that homeowners receive the help they need is our first concern. For homeowners affected by the shutdown who are requesting forbearance, we are following the same … Continued

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