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Your Opinion is a Critical Component to our Success – Please Complete Cenlar’s Annual Client Experience Survey As your trusted partner, your opinion of how we’re doing is essential to the service we provide to you and your homeowners. That’s why in addition to our regular touch points, every fall we ask you to complete … Continued

Cenlar is closely monitoring the federal government shutdown and continues to be prepared for resulting impacts to homeowners, as well as servicing operations. Making sure that homeowners receive the help they need is our first concern. We will follow standard financial hardship protocols until investors direct us to do differently. The loan code for homeowners … Continued

On September 29, 2025 we faced connectivity issues affecting the Single Sign-On (SSO) integration for Global Teller and NLAI through the CenAccess client portal page. The issues were resolved by the afternoon. Please reach out to your client manager with any questions.

As a federal government shutdown on Oct. 1 is looming, we want you to know that Cenlar is closely monitoring the situation and preparing for impacts to homeowners, as well as servicing operations. This isn’t the first time we’ve managed through circumstances like these. We’ve navigated the last shutdown, natural disasters and the COVID-19 pandemic. … Continued

Our Focus is You: Transforming Client Service By Tom Donatacci, Chief Client Officer, and Matt Detwiler, SVP, Client Relations When clients decide to do business with you, they aren’t just buying a product or service. They’re investing in a relationship. And like any relationship, success depends on trust, communication and reliability. How well you nurture … Continued

Two New Assurant Features Deliver Faster Service to Your Homeowners We are excited to announce two new solutions designed to offer homeowners a quick and seamless process when filing claims through our insurance vendor, Assurant. These new features reflect our ongoing commitment to enhancing the homeowner experience by streamlining processes such as digital claim filing. … Continued

Cenlar President and CEO David Schneider Wins 2025 Vanguard Award Cenlar President & CEO David Schneider has been named a recipient of HousingWire’s 2025 Vanguard Award, a honor presented to C-level industry leaders who exemplify innovation, strategic foresight and a commitment to excellence. “David is a skilled professional and housing finance leader with incredible integrity,” … Continued

Thanks to all of you who were able to attend our Update with Cenlar Leadership call Wednesday, Sept. 10. We always appreciate the opportunity to talk with you about the investments, enhancements and progress we’re making across the business. If you attended the call, please take a moment to respond to our short, 5-question survey. … Continued

Cenlar Is Leveraging AI to Create a Better Homeowner Experience Cenlar EVP and COO Leslie Peeler took to the stage at the HousingWire AI Summit Aug. 12 to discuss AI Use Cases in Servicing. During the one-on-one conversation with HousingWire’s Brena Nath in front of the summit audience in Dallas, Peeler described how artificial intelligence … Continued

Cenlar’s Cocktails and Conversation Series Returns in Las Vegas We’re excited to announce that our Cocktails and Conversation reception returns this fall in Las Vegas, and you’re invited! If you’re travelling to the MBA Annual Convention, please join us at The Mob Museum for a reception on Sunday, October 19, 2025 from 7-9 p.m. Ranked … Continued