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Digital Alerts on CenAccess Digital alert systems are part of our everyday lives. They deliver information quickly to your phone or inbox or, in this case, CenAccess. Beginning immediately, you can find alerts on the main page of CenAccess. Alerts are sorted into three buckets: FYI (Blue), Need to Know Now (Yellow) and Urgent (Red). … Continued

Leslie Peeler Named HousingWire Woman of Influence Cenlar Chief Operating Officer Leslie Peeler has been named a recipient of the 2025 HousingWire Women of Influence Award. Since joining Cenlar, Peeler has introduced agile methodologies across the organization, encouraging adaptability and continuous improvement. She launched an operations management rotation program to expose aspiring leaders to different … Continued

Summit Wrap-Up Video Showcases 3 Days of Insight, Fun Thank you again to those of you who joined us for the inaugural Cenlar Client Summit June 9-11. Your partnership made the event huge a success, and we hope you came away with plenty of insight and having had a bit of fun, too! Click the … Continued

Forward Focus and a Commitment to You: 4 Takeaways from the Cenlar Client Summit We want to wish a huge THANK YOU to everyone who made our inaugural Client Summit last week a success, including all our sponsors and speakers. Special gratitude goes to our client partners who took three days away from home and … Continued

New Updates to Cenaccess We continue to make enhancements to CenAccess to better assist you in accessing data more effectively. The most recent enhancements to CenAccess, launched on May 29 include: Principal Balance Display. Display full dollar amount of principal balances versus abbreviated balances (i.e. $58,444,123 vs $58.44M). Timeframe Filtering. Introducing an additional timeframe for … Continued

Regarding the VASP Winddown As you likely know already, the VA announced on April 23, 2025 that it would roll back the Veterans Affairs Servicing Purchase Program (or VASP), effective May 1, 2025. Cenlar quickly responded to the announcement, made in VA circular 26-25-2. To plan for the truncated timeline, Cenlar made the following changes … Continued

Multi-Factor Authentication Launces for Homeowner Demographic Updates We are happy to announce that we have added Multi-Factor Authentication (MFA) for homeowner demographic updates on CenNet. This new security feature will better protect homeowners’ personal information, reducing the risk of fraud and identity theft. When homeowners attempt to update any demographic information, there will be a … Continued

Introducing Our New HELOC Statement and “How-to-Read Guide” As part of our effort to provide the best service to you and your homeowners, Cenlar will introduce a redesigned and enhanced HELOC statement on May 1. The revised statement aims to educate homeowners about their loan in an easy-to-read format and clear language, providing a better … Continued

Cenlar Connectivity Issues On Wednesday April 23, 2025 Cenlar experienced connectivity issues that affected our Customer Interaction (CI) and Default (DCC) call centers, as well as the homeowner website and Black Knight/MSP access. Our call centers were able to take calls throughout the incident timeframe for general questions but could not fully resolve requests that … Continued

Get What You Need Done Quicker with New, Improved Self-Serve Capabilities We’re thrilled to introduce even more self-serve features that put the tools in your hands for more convenient access to your portfolio. These self-serve tools are the fastest way for you to retrieve the data that is important to you. Download Documents Directly from … Continued