RSS Category: 01 CenAccess Client Advisory

Please find below our monthly Regulatory Compliance Change Management Summary as of May 31, 2022. The next monthly Regulatory Compliance Change Management conference call will take place on Thursday, June 30, 2022 at 3 p.m. ET. To register for the monthly call, please email compliancechgmngt@cenlar.com . For your convenience, the call will be recorded and … Continued

In the last issue of the Client Bulletin, we featured a new tool scheduled to be introduced on Sunday, June 19 that would allow our clients to generate payoff statements through Global Teller. Implementation of this feature did not go as planned, preventing it from going live. Our IT teams are now working on a … Continued

Changes in Cenlar’s Approach to the Veterans Affairs Partial Claim Program As we shared in an advisory last month, Cenlar has been following the VA process and guidelines for Partial Claim filing and reimbursement. The VA initially advised that servicers should not advance funds until the VA has certified the claim. This certification process takes place … Continued

Cenlar Cloud Connectivity Testing and June 11-12 Migration Impacts Our Cloud testing window ends two weeks from today, on Friday, June 10. If you have not yet tested, please read the instructions included in the most recent Client Bulletin. This Bulletin, published May 20, can be found in CenAccess. A Few Notes about Testing Access … Continued

A more complete copy of the Regulatory Compliance Change Management Summary as of April 30, 2022 can be found in the Regulatory Change Management section of www.CenAccess.com. The next monthly Regulatory Compliance Change Management conference call will take place on Thursday May 26, 2022 at 3pm EST. To register for the monthly call, please email … Continued

We want to alert you to a delay in sending you the receipt log for any branch payment files you’ll transmit to us this weekend. Because of the impending cloud migration work happening tomorrow and Sunday, branch payments that we receive after 7:30 p.m. ET this evening will be held and processed on the evening … Continued

Whitelisting IP Address Update If you whitelist Cenlar applications, you must update IP addresses for applications impacted by our cloud migration before June 11 when we expect to make the cut over to the new environment.  Please remember that the URL address will remain the same although you may need to whitelist the new IP … Continued

LIBOR (London Interbank Offered Rate) is set to expire in June 2023. In preparation for the date, please do not board any new lines or loans using the LIBOR index effective June 1, 2022. Why is Cenlar discontinuing the LIBOR index? The index, once widely used to set rates for a wide range of adjustable-rate consumer credit … Continued

If you haven’t yet done so, please mark your calendar for a planned outage during the weekend of Saturday, May 14 at 6 a.m. through Sunday, May 15 at 8 p.m. Several applications will be impacted, including: Global Teller, NLAI, CenAccess, and XML. Please Note: We don’t expect all of these applications to be out … Continued

Cenlar will not conduct any processing this Friday night, April 29.  Month-end will be processed on Saturday, April 30 at 4 p.m. ET.  Branch Payment Feed files need to be delivered to Cenlar before Noon on Saturday. Daily and month-end files will be delivered on Sunday, May 1.