In order to provide extended payment processing this month, Cenlar will not be releasing our file to our mortgage service provider on Friday night. As a result, GL files normally delivered on Friday night, will not be available until Monday morning at the latest. All other reports and extracts will be available on Monday morning. … Continued
Fannie Mae LPI Compliance Certification
Cenlar filed a Lender Placed Insurance Compliance Certification to Fannie Mae certifying the following: All lender-placed insurance premiums charged to the borrower or reimbursed by Fannie Mae exclude commissions or payments earned on that policy by the servicer, broker or any affiliated entity, including any incentive-based compensation regardless of its designation as commission, bonus, fees … Continued
Cenlar FSB is fully aware of the current vulnerability surrounding the use of OpenSSL, which is currently trending in the industry. We have tested all systems that we host, which are utilized to support your business, to effectively evaluate our vulnerability status relating to the “Heartbleed bug”. Cenlar FSB does NOT use the OpenSSL protocol … Continued
In order to provide extended payment processing this month, Cenlar will not be releasing our file to our servicing system vendor on Friday night. As a result, GL files normally delivered on Friday night will not be available until Monday morning at the latest. All other reports and extracts will be available on Monday morning. … Continued
In order to complete 2013’s year-end 1098 reporting, all loans closed in 2013 will need to board Cenlar’s servicing system by January 15, 2014. Loans that board after January 15th will not generate a 1098 for year 2013. If you have any questions, please contact your Relationship Manager.
There may be a delay in the delivery of reports the morning of January 3, 2014 due to year-end system processes that will be run overnight. If you have any question, please contact your Relationship Manager.
Servicer Attestation for Fannie Mae SVC-2013-20 and SVC-2013-23
Cenlar will be in compliance with Fannie Mae SVC-2013-20 (Delinquency Management and Default Prevention relating to the CFPB) and Fannie Mae SVC-2013-23 (Delinquency Management and other Servicing Responsibilities) by the dates specified within the announcements. Please feel free to complete the attestation to Fannie Mae. If you have any questions, please contact your Relationship Manager.
We are pleased to announce better ways for you to address specific loan boarding issues that require an expedited response from us. The creation of our new loan boarding assist e-mail (NLboardingassist@cenlar.com) will help us better assist you with your questions and issues on loan boarding. E-mails will be received, acknowledged and responded to within … Continued
We are excited to roll out a loss draft website to assist your borrowers with the loss draft process. InsuranceClaimCheck.com is a front end system that interfaces directly with our insurance vendor to allow your borrowers to obtain information on their claim process; download and upload required forms; order inspections; and see the status of … Continued
Federal Government Shutdown- Impact on Your Business
The government shutdown may have an impact on businesses that rely on work from government agencies or that offer goods and services. Cenlar provides our assurance that our service levels currently remain unaffected. As a service to our clients, we have summarized several recent communications from governmental agencies. This information being provided is limited to … Continued