Monthly Report Card (MRC) and Daily Dashboard Changes
Cenlar’s Monthly Report Card (MRC) and Daily Dashboard Reports have been enhanced. These enhancements are designed to better align the structures and categorization of the data contained within the two reports. Monthly Report Card Changes Delinquency Statistics (Pages 1 – 12) The Claims, REO, Bankruptcy and Total Loan Count Calculations have been removed from the … Continued
Our vendor is experiencing delays in producing our daily reports and extracts. As a result, the reports and extracts will be delayed and delivered to you upon completion.
Extension of Month End Processing
Cenlar is providing extended payment processing for the month of March by extending our Friday night cycle to allow for Saturday processing. As a result, GL files, extracts and reports normally delivered on Friday night will begin processing on Saturday evening and will be available no later than the morning of Monday, April 1st. Please … Continued
Monthly Regulatory Compliance Change Management Summary
Please find our monthly Regulatory Compliance Change Management Summary as of February 28, 2019 here. This month’s Regulatory Compliance Change Management conference call will take place on Wednesday, March 27 at 3 pm EST. To register for the monthly call, please email compliancechgmngt@cenlar.com. For your convenience, the call will be recorded and made available to … Continued
Changes to Timing Requirements for Initial Property Inspections on Delinquent Loans
Effective March 1, 2019 Fannie Mae and Freddie Mac are changing the timing requirement for initial property inspections on delinquent loans. For both Fannie Mae and Freddie Mac, the ordering of initial property inspections on delinquent mortgage loans has changed from the 45th day of delinquency to the 60th day of delinquency. With this … Continued
Monthly Regulatory Compliance Change Management Summary
Please find our monthly Regulatory Compliance Change Management Summary as of January 31, 2018 here. This month’s Regulatory Compliance Change Management conference call will take place on Wednesday, February 27 at 3 pm EST. To register for the monthly call, please email compliancechgmngt@cenlar.com. For your convenience, the call will be recorded and made available to … Continued
In observance of the Presidents’ Day Holiday, Cenlar’s offices will be closed on Monday, February 18th, 2019. Any files received on Monday, February 18th, will be processed the night of Tuesday, February 19th, and output will be available the morning of Wednesday, February 20th. If you have any questions, please contact your Client Manager or … Continued
Technology Request Related to a Weak Cipher
It is important to protect sensitive data when it is transmitted through the network. In order for us to maintain all data is secure, we are asking that you update your web browser and Citrix receiver by February 10, 2019. We have attached a technical advisory for your review and ask that you pass it … Continued
Management Incident Reporting and Recovery
On January 22, 2019, Cenlar’s borrower and client facing systems experienced extreme latency and outages throughout the day. At approximately 2 pm EST, the issues were sufficient to warrant taking Global Teller and CenNet SSO systems off-line. This decision was necessary to troubleshoot and fix the problem rather than allowing the applications to function in a … Continued
We are happy to report that CenNet, Global Teller, and CenAccess are restored. Thank you for your patience while we resolved the issue.