In celebration of the holiday season, our offices will be closing at 4:00 pm (EST) on Christmas Eve, Wednesday, December 24, 2014. Additionally, our offices will also be closing at 5:00 pm (EST) on New Year’s Eve, December 31, 2014. Your new loan submissions, payment files, and other input files must be received by these times to … Continued
Avoid FDCPA & RESPA Violations
This is a reminder that mortgage servicers may potentially be held liable for violations of FDCPA and RESPA for engaging in certain debt collection practices with respect to subordinate liens if the servicer continues to attempt to collect the debt due under a subordinate lien after the 1st lien has been foreclosed upon. This may … Continued
In order to provide extended payment processing this month, Cenlar will not be releasing our file to our mortgage service provider on Friday night. As a result, GL files normally delivered on Friday night, will not be available until Monday morning at the latest. All other reports and extracts will be available on Monday morning. … Continued
In observance of Thanksgiving, Cenlar’s offices will be closed on Thursday, November 27, 2014. Our offices will resume regular hours on Friday, November 28th.
In observance of Veterans Day, Cenlar’s offices will be closed on Tuesday, November 11, 2014. All files received on Monday will be processed as normal and output will be available within the usual timeframes. Any files received on Tuesday, November 11th, will not be processed until the night of Wednesday, November 12th and output will … Continued
Transfer Operations – End of Year Notification 2014
As year-end 2014 is approaching, we would like to outline the year-end schedule for loan boarding and transfer activity. Please review the information below. The technology and transfer “blackout*” period for year-end 2014 is scheduled to start Monday, December 15, 2014 and end Friday, January 16, 2015. Transfer Activities to be halted during the blackout … Continued
In order to provide extended payment processing this month, Cenlar will not be releasing our file to our mortgage service provider tonight, Friday, October 31st. As a result, GL files normally delivered on Friday night, will not be available until Monday morning at the latest. All other reports and extracts will be available on … Continued
In order to create greater efficiency with payment processing at our lockboxes, we now use a separate P.O. Box for all borrowers who are currently receiving billing statements. The implementation of the new lockbox addresses will allow for greater flexibility in applying payment processing logic. Borrowers using coupon books will continue to use the same … Continued
In observance of Columbus Day, Cenlar’s offices will be closed on Monday, October 13, 2014. All files received on Friday will be processed as normal and output will be available within the usual timeframes. Any files received on Monday, October 13th, will not be processed until the night of Tuesday, October 14th and output will … Continued
Valid ARM Plan ID Required at New Loan Boarding
The CFPB, as of January 2014 required the addition of the next interest rate change date to appear on the periodic billing statement for all Adjustable Rate Mortgages (ARMs). In order for this to occur, a valid ARM Plan ID must be submitted at the time a new loan boards our system. By the 1st … Continued