Client Bulletin: February 20, 2024
Cyberattacks in our industry are becoming more common. We’re listening, watching for incoming cyber threats and ready to take action.
In January of this year, threat intelligence recommended entities remain at a Guarded cyber threat level. We are just that — guarded. Hackers are gaining unauthorized access to networks with phishing, SIM swapping, social engineering and password attacks. We remain vigilant and in a heightened state of alert, with increased monitoring, and proposing and implementing additional improvements to strengthen our security posture (e.g. Exchange Online Protection, Self-Service Password Reset (SSPR), automatic training enrollment in phish simulation failure, Security Copilot and Automatic Attack Disruption). These efforts leverage best-in-class cloud native security tools that allow us to continually evolve our intelligence-driven, multiple defense layers to stop hackers at the front door, halt malicious movement in our networks, prevent sensitive data from being stolen from our networks and rapidly respond in event of a breach.
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We’d Love to See You in Orlando This Week!We can’t wait to see you this week in Orlando for the MBA Servicing Solutions Conference. If you haven’t yet set up time to meet with us during the conference, please email your Executive Client Manager. We’d love to discuss how we can further strengthen our partnership and enhance the service we provide you and your homeowners.
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Cenlar SVP Ingrid Jaschok to Speak at MBA Servicing Solutions ConferenceSenior Vice President of Default Operations Ingrid Jaschok will be speaking on a panel at the Mortgage Bankers Association Servicing Solutions Conference & Expo in Orlando, titled “Climate Risk Track: The Future of Inspecting and Preserving Residential Properties.”
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Enhanced Security Coming to CenAccess Later This YearWe are planning to introduce enhanced security for our CenAccess application through the addition of Multi-Factor Authentication (MFA) later this year. MFA validation will be facilitated through the Microsoft (MS) Authenticator App. Once Cenlar activates MFA on CenAccess in either Q2 or Q3 of this year, users will need to download the Authenticator application to their mobile device and use it to perform MFA in order to access CenAccess. The MS Authenticator App is available in both the Apple App and Google Play stores via your mobile device at no cost.
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