Client Bulletin: March 18, 2024
Cenlar Recognized by Fannie Mae as a STAR PerformerWe’re thrilled to announce that Cenlar has been recognized by Fannie Mae as a STAR Performer in the Solutions Delivery category. The award is part of Fannie Mae’s Servicer Total Achievement and Rewards™ (STAR™) Program, which recognizes high-performing mortgage servicers for their competency, capacity and overall performance. Honorees in the Solutions Delivery category were chosen based on their ability to resolve delinquent loans and their effectiveness at managing their collections call center. In addition, organizations were evaluated based on Fannie Mae’s Servicer Capability Framework (SCF), which evaluates individual servicer capabilities across standard dimensions of people, processes, and technology.
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New Field Added to Daily Disaster Dashboard ReportAs you know, in order to provide you information about loans that are currently in a ZIP code where there has been a presidentially declared FEMA disaster, we send to you a daily Disaster Dashboard Report. This report also appears on CenAccess. As of Monday, March 18, we have added an “Investor Identity” field as the last data field in the report. If you are ingesting the data from our Disaster Dashboard Report, you will need to add this additional field to your integration. |
New Homeowner Website Guide Available on CenAccessWe’ve updated our client guide to the homeowner website. The new version — entitled “Cenlar’s Homeowner Website Guide 3-7-24” — can be found on CenAccess, on the Training & Reference menu under User Manuals. |
Cenlar SVP Ingrid Jaschok Featured on Women’s History Month PanelCenlar Senior Vice President of Default Operations Ingrid Jaschok was one of seven executives to participate in a panel celebrating accomplished female leaders in the mortgage industry. The panel, which took place as a webinar March 15, was hosted by law firm McCalla Raymer Leibert Pierce. In honor of Women’s History Month, the event focused on the power of women supporting women in the mortgage industry.
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