12
Feb
pencil

President’s Day Holiday

In observance of President’s Day, Cenlar’s offices will be closed on Monday, February 16, 2015.  All files received on Friday will be processed as normal and output will be available within the usual timeframes.  Any files received on Monday, February 16th, will not be processed until the night of Tuesday, February 17th and output will … Continued

READ MORE
30
Jan
pencil

Extended Month End Processing

In order to provide extended payment processing this month, Cenlar will not be releasing our file to our mortgage service provider on Friday night.  As a result, GL files normally delivered on Friday night, will not be available until Monday morning at the latest.  All other reports and extracts will be available on Monday morning.  … Continued

READ MORE
29
Jan
pencil

Client Management Email – Standardized Subject Line

In our ongoing effort to constantly improve the service we provide to you and your customers/members we are instituting a new process for sending e-mails to our Client Management address by having a standardized subject line. For this procedure to work we request you use the following format in the subject line of your e-mail … Continued

READ MORE
27
Jan
pencil

Cenlar’s Operating Schedule Update

Earlier this morning we advised you that our offices were open for service at normal hours with limited staff. We are happy to report that as of 10:30 am (ET) our offices are open and fully operational.

READ MORE
23
Jan
pencil

Fannie Mae Servicing Guide Updates

Cenlar has implemented the following Fannie Mae Servicing Guide requirements as it pertains to Insured Loss Events and Mortgage Release Incentive Payments prior to the February 1st deadline. Insured Loss Events – (Servicing Guide D2-3.3-02, Fannie Mae Mortgage Release (Deed-in-Lieu of Foreclosure) Cenlar as “the servicer” has implemented the removal of requirements that the servicer must … Continued

READ MORE
21
Jan
pencil

Credit Bureau Reporting

To better serve your borrowers following a servicing transfer, Cenlar is implementing functionality that allows positive reporting to the credit bureaus for borrowers who make timely payments during the first 60 days after a transfer. This eliminates any gaps which might occur on credit reports during that time – since Cenlar has historically suppressed all … Continued

READ MORE
14
Jan
pencil

Martin Luther King, Jr.’s Birthday

In observance of Martin Luther King, Jr.’s Birthday, Cenlar’s offices will be closed on Monday, January 19, 2015.  All files received on Friday will be processed as normal and output will be available within the usual timeframes.  Any files received on Monday, January 19, will not be processed until the night of Tuesday, January 20 … Continued

READ MORE
26
Dec
pencil

UPDATE: Daily Report and Extract Reposting

Update: All updated daily reports and extracts from close of business December 24th have now been published. The daily report and extract production for close of business December 24th inaccurately contained data from close of business December 19th.  We are working to repost the daily reports and extracts and expect to have all updated files … Continued

READ MORE
24
Dec
pencil

Ensure Compliance with CT HB #5353

Request for Comparison of Fee Schedules to Ensure Compliance with CT HB #5353 This notification pertains only to Cenlar’s clients that are required to maintain a mortgage servicing license issued by the State of Connecticut, or that otherwise plan to obtain such license for 2015.  If your company does not have a mortgage servicing license … Continued

READ MORE