RSS Category: 02 CenAccess News

October 21, 2014, Ewing, NJ – Gregory S. Tornquist, President and CEO of Cenlar FSB, announced that Jackeline Torres has graduated from the MBA’s Future Leaders Program. The Future Leaders Program delivers a highly regarded curriculum focusing on leadership and business analysis skills that help candidates advance their careers in real estate finance. “Cenlar is … Continued

Top Subservicing Firm Will Make Transition January 1, 2015  October 2014 Ewing, New Jersey –Gregory S. Tornquist has been elected as chairman of the board to Cenlar FSB and its holding company, Cenlar Capital Corporation, effective January 1, 2015, the bank’s board of directors announced. Cenlar FSB, a privately owned, federally chartered wholesale bank is … Continued

Good news!  Your borrowers whose payments are automatically drafted each month can now “opt in” to receive their loan statement electronically by enrolling into the Electronic Bill Presentment (E-Bill) Program. Once enrolled, your borrower’s loan statement will be electronically created and available over the internet.  It is safe, convenient, and offers them the flexibility to manage … Continued

We heard you!  We removed the rotating images from the Home Page and have added a new feature to deliver more relevant information to help you better manage your business. Have you noticed?  Your Daily Dashboard is now being delivered by 10 am ET. A Cenlar News feature will be added to the Home page … Continued

We’re pleased to report the following copy change enhancements to the CFPB compliant monthly periodic statement: In the Explanation of Amount Due section of the statement the following copy was changed: Overdue Payment to Overdue Amount; Regular Monthly Payment to Regular Monthly Payment Due (MMDDYY) – (pulling in the payment due date for which the … Continued

We continually advance the services we provide to our business partners especially those services that also benefit their borrowers. Today, we are pleased to announce one such service: the expansion of our call center hours to include Saturdays. We believe adding Saturday hours (8:30 am – 5:00 pm EST) to the call center will not … Continued

For your convenience, Cenlar’s holiday schedule for 2014 is listed below. New Year’s Day Wednesday, January 1 Martin Luther King’s Birthday Monday, January 20 President’s Day Monday, February 17 Memorial Day Monday, May 26 Independence Day Friday, July 4 Labor Day Monday, September 1 Columbus Day Monday, October 13 Veterans Day Tuesday, November 11 Thanksgiving … Continued

Cenlar is pleased to confirm that we are fully compliant with the new Consumer Financial Protection Bureau (CFPB) Servicing standards effective Friday, January 10, 2014. We have been communicating our progress towards meeting these requirements and have worked diligently throughout our servicing operation to meet the new CFPB servicing standards throughout this past year. We … Continued

Cenlar FSB has been reviewed by both Standard & Poor’s (S&P) Ratings Services and Fitch Ratings. Standard & Poor’s Ratings Services affirmed a Strong ranking on Cenlar FSB making it one of only three servicers in the country to receive this distinction. According to S&P’s report, the ranking reflects “Cenlar’s demonstrated high level of ability … Continued

As a continuation of our monthly communications, we are updating you on our progress in meeting the CFPB’s National Servicing Standards that become effective in January 2014. This past month, members of Cenlar’s senior staff presented a company-wide overview of the CFPB changes. Additional specialized training was performed in specific departments. We expect as we … Continued