Cenlar has learned that clients may have received a letter from the U.S. Department of Housing and Urban Development (HUD) indicating the agency had not received various documents, including Promissory Notes, Partial Claim Notes and Partial Claim Mortgages, within 60 days of being executed. We are waiting on more information from HUD but believe this … Continued
Cenlar’s Migration to the Microsoft Azure Cloud
Whitelisting Reminder and Connectivity Testing Details As we move ahead with the last phase of the cloud migration, we ask you to participate in connectivity testing to ensure a smooth transition to Microsoft Azure. Earlier this month we provided a list of impacted client and homeowner-facing applications. We are now ready to kick-off connectivity testing … Continued
New Case Management Platform Update In May we began to roll out a new web-based Cenlar Case Management (CCM) platform. CCM was created to replace the dozens of email boxes we relied on with a centralized, easy-to-use process for identifying, prioritizing and tracking issues from the moment they come to us through resolution. As a … Continued
Property Inspections for FHA Properties in Forbearance A recent report by the New York Federal Reserve found that borrowers with FHA-backed mortgages were more likely to enter forbearance and eventually end up in delinquency as an outcome of the pandemic. Therefore, clients should be aware that FHA loans may hold unforeseen risk when it comes … Continued
New Case Management System Rollout Underway In May we began to roll out a new web-based Cenlar Case Management (CCM) platform. CCM will enable you to request support and track responses in real time, so you can finally say “goodbye” to our email request system. Here are just some of the benefits coming your way: … Continued
Thanksgiving Holiday & Extension of Month End Processing
In observance of the Thanksgiving Holiday, Cenlar’s offices will be closed on Thursday, November 28th, 2019. Cenlar is also lengthening the payment processing schedule for the month of November. We’ll extend our Friday night cycle to allow for Saturday processing. As a result, GL files, extracts and reports normally delivered on Thursday or Friday night … Continued