12
Jul
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Leslie Peeler Appointed COO of Cenlar FSB

We are excited to announce that Leslie Peeler has been appointed Executive Vice President and Chief Operating Officer of Cenlar FSB, effective immediately. Peeler has a deep expertise in the banking and financial markets and joins Cenlar with more than 20 years of experience transforming organizational productivity efficiency and profitability. Prior to Cenlar, Peeler was … Continued

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06
Jun
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CenAccess MFA Launches Monday, June 10, 2024

CenAccess MFA Launches Monday, June 10, 2024 As we announced in several issues of the Client Bulletin, we are introducing enhanced security for our CenAccess application through the addition of Multi-Factor Authentication (MFA). We are launching this feature on Monday, June 10. As we have previously communicated, MFA validation will be facilitated through the Microsoft … Continued

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06
Jun
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Cenlar Call Centers Experiencing Connectivity Issues May 31, 2024

Cenlar Call Centers Experiencing Connectivity Issues May 31, 2024 We’re pleased to report that we have resolved today’s connectivity issue, and our Default Call Center and Customer Interaction call center have been restored to normal operations. Our representatives are taking calls, resuming outbound calls, and are ready and available to assist homeowners. The outage persisted … Continued

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20
May
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Monthly Regulatory Compliance Change Management Summary

Monthly Regulatory Compliance Change Management Summary As part of our ongoing effort to keep you informed, each month we send to you a summary of the work we’re doing to ensure compliance with the ever-changing regulatory landscape. All items in April are in compliance with our regulatory change management program. To provide you more information, … Continued

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24
Apr
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Monthly Regulatory Compliance Change Management Summary

As part of our ongoing effort to keep you informed, each month we send to you a summary of the work we’re doing to ensure compliance with the ever-changing regulatory landscape. All items in March are in compliance with our regulatory change management program. To provide you more information, we also host a monthly conference … Continued

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29
Sep
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HUD Document Custodian Alert

Cenlar has learned that clients may have received a letter from the U.S. Department of Housing and Urban Development (HUD) indicating the agency had not received various documents, including Promissory Notes, Partial Claim Notes and Partial Claim Mortgages, within 60 days of being executed. We are waiting on more information from HUD but believe this … Continued

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27
Apr
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Cenlar’s Migration to the Microsoft Azure Cloud

Whitelisting Reminder and Connectivity Testing Details As we move ahead with the last phase of the cloud migration, we ask you to participate in connectivity testing to ensure a smooth transition to Microsoft Azure. Earlier this month we provided a list of impacted client and homeowner-facing applications. We are now ready to kick-off connectivity testing … Continued

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