RSS Category: Event

We wanted to let you know that from 10:45 a.m. to 12:15 p.m. ET today homeowners experienced some difficulty making payments via the CenNet website. The issue has been resolved but we are working to understand the root cause and will reach out as soon as we have additional information.

We’re now making final preparations to upgrade MoveIt, the application we use to share files with you, on Saturday, October 15. Beginning next Saturday, October 15, 7:30 a.m., MoveIt will not be accessible until Sunday, October 16. If you haven’t already tested, your ability to use MoveIt after the upgrade will be at risk. Please … Continued

We are writing to inform you that the overnight delivery of files from Black Knight to Cenlar has been delayed. As a result, extracts have been impacted for some clients. Our team is targeting all files to go out by noon today.

Keep an eye out for an email from MarketCast (surveys@cenlar.marketcast.com), our market research partner, and be sure to check your spam folder if you can’t find the email in your inbox. The survey will be available until September 30, and should take no more than 5 to 10 minutes for you to complete. Each link … Continued

Our DCC Contact Center is back up and running at full capacity now.

Your opinion of how we’re doing – the service we’re providing to you and your homeowners – is essential. That’s why in addition to our regular touch points, every fall we ask you to complete a client experience survey. Your feedback helps shape our priorities. For example, you told us we needed to continue to … Continued

Cenlar Appoints New Chairman of the Board We’re excited to announce that Dave Applegate has been appointed Chairman of Cenlar’s Board of Directors. Applegate has been a member of the board since 2020, and has more than 30 years of experience in residential real estate, mortgage banking and housing finance. He was previously the CEO … Continued

As part of our ongoing effort to keep you informed, each month we send to you a summary of the work we’re doing to ensure compliance with the ever-changing regulatory landscape. Below you’ll find our Regulatory Compliance Change Management summary as of July 31, 2022. To provide you more information, as well as an opportunity … Continued

We are aware that the Pandemic Dashboard Reporting hasn’t been functioning properly. Our team is working to fix the issue and will let you know as soon as it has been resolved.

Cenlar Refines Loan Operations Team Structure With New Leadership Adds Cenlar Loan Operations, with responsibilities that span core operations and support, transfer operations and default, has refined its structure with the addition of several new senior positions. Led by industry veteran and Senior Vice President William “Bill” Moffett, Loan Operations is deepening its bench strength with … Continued