RSS Category: Event

Please be advised there will be no processing this Friday night, July 29. Cenlar’s extended end-of-month process will begin this Saturday, July 30, at 4 p.m. ET. All reports will be available on Monday, August 1. Branch Payment files must be received by noon on Saturday, July 30 in order to process in the month-end … Continued

Our Chairman, CEO and President, Gregory Tornquist, has decided to retire. We’d like to recognize and thank Greg for his more-than-35-year career, during which he led Cenlar to the leading spot in the subservicing industry. His contributions and guidance over these many years have played a major role in shaping Cenlar’s leadership, growth and success. … Continued

A Note on the GSE-Required Review of LIBOR ARM Notes Freddie Mac and Fannie Mae have issued directives related to their LIBOR loans, requiring a review of all LIBOR ARM Notes. The purpose of this review is to identify any Notes that have non-standard index replacement language (or no index replacement language at all), and … Continued

Update on Exela Cyber Incident We wanted to update you on what we know regarding the cyber incident that has affected our vendor Exela. At this time, there is still no evidence that any homeowner data has been compromised. Exela, with the help of third-party firms that specialize in cyber incident response and forensics, continues … Continued

We wanted to update you on the progress our vendor Exela has made since we last communicated with you. Exela has told us that it has cleared the entire processing backlog that formed due to the cyber incident shutdown. Its larger, East Coast processing center is fully operational, and has been running same-day processing. It … Continued

As we shared yesterday, Exela has told us that it has fully restored operations in the larger of its two processing locations. The processing backlog at this larger volume site has been cleared, and the location is back to business as usual. Exela says it has worked through approximately 2/3 of the total backlog across … Continued

As we made you aware last week, Exela, our lockbox/check processing vendor, experienced a cyber incident that resulted in Exela immediately shutting down its operations out of an abundance of caution. Exela has told us that it has fully restored operations in the larger of its two processing locations. The processing backlog at this larger … Continued

We made you aware that Exela, our lockbox/check processing vendor, experienced a cyber incident that resulted in Exela immediately shutting down its operations out of an abundance of caution. Exela is now reporting that its operations are being restored, and it can now begin to clear the backlog in processing.  As soon as we are … Continued

We want to make you aware that Exela, our lockbox/check processing vendor, has experienced a cyber incident. Out of an abundance of caution, Exela immediately shut down operations, leading to a 3-day backlog in processing. We expect processing to resume tomorrow, with the backlog completely resolved by Monday, June 27. Cenlar itself was not attacked, … Continued

Please join us for an update on the latest work being done at Cenlar. A copy of the presentation is available here. Cenlar leaders will share the progress we’ve made in hiring, on our technology plan and migration to the Cloud and where we stand with digital adoption and innovation at Cenlar. WHEN: Thursday, June … Continued