Cenlar has learned that clients may have received a letter from the U.S. Department of Housing and Urban Development (HUD) indicating the agency had not received various documents, including Promissory Notes, Partial Claim Notes and Partial Claim Mortgages, within 60 days of being executed. We are waiting on more information from HUD but believe this … Continued
To our Client Partners: As we continue to refine and strengthen our organization, I wanted to provide you another update on the work we’re doing in risk management. Within this issue of the Client Bulletin, you’ll find a conversation with four Cenlar leaders who are leading the charge in their areas of operation: Erin Sullivan, … Continued
Please find below our monthly Regulatory Compliance Change Management Summary as of May 31, 2022. The next monthly Regulatory Compliance Change Management conference call will take place on Thursday, June 30, 2022 at 3 p.m. ET. To register for the monthly call, please email firstname.lastname@example.org . For your convenience, the call will be recorded and … Continued
In the last issue of the Client Bulletin, we featured a new tool scheduled to be introduced on Sunday, June 19 that would allow our clients to generate payoff statements through Global Teller. Implementation of this feature did not go as planned, preventing it from going live. Our IT teams are now working on a … Continued
Changes in Cenlar’s Approach to the Veterans Affairs Partial Claim Program As we shared in an advisory last month, Cenlar has been following the VA process and guidelines for Partial Claim filing and reimbursement. The VA initially advised that servicers should not advance funds until the VA has certified the claim. This certification process takes place … Continued
In observance of Memorial Day, Cenlar, including our CI and DCC contact centers, will be closed on Monday, May 30, 2022. Any files received on Monday, May 30 will be processed the night of Tuesday, May 31. Output will be available the morning of Wednesday, June 1.
Update: New Loans Interface Edits We have recently updated our New Loans Interface (XML) requirements to include several edits. Beginning on June 13, 2022, Cenlar has added the following new edits to loans boarded into the system: Missing PMI Primary Coverage Percent, Invalid PMI Guarantee Number and Invalid Bill Code. If the required data is … Continued
A more complete copy of the Regulatory Compliance Change Management Summary as of April 30, 2022 can be found in the Regulatory Change Management section of www.CenAccess.com. The next monthly Regulatory Compliance Change Management conference call will take place on Thursday May 26, 2022 at 3pm EST. To register for the monthly call, please email … Continued
Cenlar will not conduct any processing this Friday night, April 29. Month-end will be processed on Saturday, April 30 at 4 p.m. ET. Branch Payment Feed files need to be delivered to Cenlar before Noon on Saturday. Daily and month-end files will be delivered on Sunday, May 1.
Whitelisting Reminder and Connectivity Testing Details As we move ahead with the last phase of the cloud migration, we ask you to participate in connectivity testing to ensure a smooth transition to Microsoft Azure. Earlier this month we provided a list of impacted client and homeowner-facing applications. We are now ready to kick-off connectivity testing … Continued