Cenlar is enhancing our ACH system to automate the delivery of financial transactions to the Federal Reserve Bank. In preparation for this Q317 enhancement, a unique Company ID has been assigned to each ACH file. As of August 14, 2017 or shortly thereafter, the current company ID of 21-0534340 will no longer be used for the below … Continued
Third-Party Servicing System Testing Schedule
In anticipation of their data center migration, Cenlar’s third-party servicing system provider, Black Knight Financial Services (BKFS) will be performing connectivity testing on Sunday, August 6th from 6:00 AM EST to 9:00 AM EST, during the standard System Maintenance Window. During this time, our servicing system will be unavailable to you and your borrowers. Availability … Continued
New Tier 1 Third Party Performance Report
As part of our commitment to keep you informed and aware of our key third parties’ performance, we have replaced the “Tier 1 Client Heat Map” with a new, more detailed Tier 1 Third Party Performance Report. This quarterly report, attached, offers you a more robust view of Tier 1 performance. It also provides insight … Continued
Loan Boarding – Duplicate Loan Logic Enhancement
As part of ongoing process improvement efforts, Cenlar has developed programming that will help mitigate the risk of duplicate loans boarding when loans are in the same zone (same loan in same zone). The logic will either prevent a loan from boarding to the servicing system or route a loan to a user interface for … Continued
In observance of Independence Day, Cenlar’s offices will be closed on Tuesday, July 4th, 2017. Any files received on Tuesday, July 4th, will be processed the night of Wednesday, July 5th and will be available the morning of Thursday, July 6th.
Extension of Month End Processing
In order to provide extended payment processing this month, Cenlar will not be releasing our file to our mortgage service provider the night of Friday, June 30th. As a result, GL files, extracts and reports normally delivered on Friday night will not be available until the morning of Monday, July 3rd. Please advise your IT … Continued
As part of an ongoing initiative to help us provide you with the best possible service, we ask that you take a moment to complete our annual Systems Survey. Please identify what operating systems are currently in use at your company. This information is critical for us to understand your needs as you make changes … Continued
MHA Supplemental Directive 17-01
The MHA Supplemental Directive 17-01 provides guidance to servicers regarding GSE HAMP Loans (as defined in the Handbook) sold as part of either a non-performing or re-performing loan sale (NPL Sale or RPL Sale, respectively). The Directive relates to the eligibility of such loans to receive financial incentives through the Troubled Asset Relief Program (TARP). … Continued
Cenlar has been pleased to share with you many of the benefits and advantages of CenNet, your new borrower-facing mortgage information and account management website. CenNet offers significant enhancements to your current borrower-facing site, including “Ask a Question” search functionality, access to a wealth of responsive FAQs, and integrated Live Chat. Altogether, CenNet provides your … Continued
CFPB Mortgage Servicing Amendments
Please see our monthly CFPB Mortgage Servicing Amendments update. Noteworthy Updates: Business Requirement Document for Periodic Billing Statement – Bankruptcy has been completed and can be found here. Business Requirement Document for Successors in Interest – Anticipated completion date updated to 6/30/2017 Current project plans for items with an October 19, 2017 implementation date has been … Continued