RSS Category: Notice

We’re excited to share with you news of an important new capability that promises to redefine service for your borrowers while providing your organization with significant new marketing opportunities. With CenNet, Cenlar’s new borrower-service website, you can offer your borrowers a state-of-the-art, 24/7/365 service experience designed around their connected, on-the-go lives. CenNet seamlessly integrates powerful … Continued

In observance of Memorial Day, Cenlar’s offices will be closed on Monday, May 29, 2017. All files received on Friday will be processed as normal and output will be available within the usual timeframes. Any files received on Monday, May 29th, will not be processed until the night of Tuesday, May 30th and output will be available … Continued

Cenlar’s monthly CFPB Mortgage Servicing Amendments update. Noteworthy Updates: All Business Requirement Documents for items with an October 19, 2017 implementation date have been completed. The most current versions of these documents can be viewed here. Business Requirement Documents for items with an April 19, 2018 implementation date will be completed by the dates below and … Continued

As you are likely aware, there was significant news recently regarding a ransomware cybersecurity attack that impacted multiple companies, institutions and organizations worldwide. We are pleased to inform you that Cenlar had taken steps to remediate this vulnerability across its systems prior to the evidence of escalation of this exploit being identified in the media. … Continued

Going forward, Cenlar will no longer perform investigations on loans where there is a first payment default or a thirty day payment default and the loan was still delinquent at 120 days past the first payment due date. Cenlar will provide the BSA contact(s) on record with a list of the loans that meet these criteria–from … Continued

Our monthly CFPB Mortgage Amendments update have been posted here, on CenAccess. Noteworthy Updates: All Business Requirement Documents have been completed with the exception of: Periodic Billing Statements – This will now be completed by 4/21/2017 Successors in Interest – Due 5/1/2017 Periodic Billing Statements: Bankruptcy – Due 5/1/2017 The Following Updates are Scheduled for … Continued

In order to provide extended payment processing this month, Cenlar will not be releasing our file to our mortgage service provider the night of Friday, March 31st.  As a result, GL files normally delivered on Friday night will not be available until the morning of Monday, April 3rd at the latest.  All other reports and … Continued

Cenlar FSB recently updated our offered services with a new system that will help to demystify our lien release process and allow you more convenient access to information at all steps of the process. You will now be able to view milestone steps, and other associated completion dates within the lien release process, by accessing … Continued

Our monthly CFPB Mortgage Amendments update have been posted here, on CenAccess. Noteworthy Updates: Impact Assessments for Successors in Interest and Periodic Billing Statements – Bankruptcy have been completed. Business Requirements have been completed and provided for Small Servicers, Definition of Delinquency, and Force-Placed Insurance. The Following Updates are Scheduled for the April Update: Business … Continued

Cenlar’s New Jersey servicing center is experiencing inclement weather conditions today.  We planned for and are using a combination of onsite and remote agents to provide call center coverage and services to your customers/members.   Additionally, our Tempe Arizona servicing center is fully staffed and operational.  If you have any questions please contact your Relationship … Continued