RSS Category: Notice

We will observe a technology and transfer “blackout” period from December 20, 2021 through January 4, 2022. This blackout period is primarily driven by Cenlar’s year-end system freeze. During this time, transfer activities (including programming changes and testing) will be halted for the following: New Loan Interface Development Processes. Inbound One-Time Bulk and Flow Transactions for … Continued

In observance of the Thanksgiving Day holiday, Cenlar will be closed on Thursday, November 25, 2021. Any files received on Thursday, November 25 will be processed Friday night, November 26. Output will be available Monday, November 29, 2021.

In observance of the Veterans Day holiday, Cenlar will be closed on Thursday, November 11, 2021. Any files received on Thursday, November 11 will be processed the night of Friday, November 12. Output will be available Monday, November 15, 2021.

In observance of the Columbus Day holiday, Cenlar will be closed on Monday, October 11, 2021. Any files received on Monday, October 11 will be processed the night of Tuesday, October 12. Output will be available the morning of Wednesday, October 13, 2021.

Dear Clients, Your opinion of our service is vitally important to us. That’s why each October we ask you to complete a client experience survey so we can hear from you in a formal way, as well as through our regular conversations. We are committed to listening to what you believe we are doing well … Continued

FHA Advanced Loan Modification Notice On June 25, 2021, the FHA issued Mortgagee Letter 2021-15 (subsequently updated in July by FHA ML 2021-18), which introduced a new FHA COVID-19 Advance Loan Modification (“ALM”) option. Under its terms, mortgagees must either solicit or review eligible borrowers for an ALM. The new ALM treatment requires making a … Continued

Cenlar is providing extended payment processing for the month of July by extending our Friday night cycle to allow for Saturday processing. As a result, GL files, extracts and reports normally delivered on Friday night will begin processing on Saturday evening and will be available no later than the morning of Monday, August 2. Please … Continued

Required Change – This is Not a Phishing Campaign! Citrix recently released security updates to strengthen its Workspace App for Windows.  To update our systems with the required upgrade, all Citrix users will be required to change their passwords. Cenlar clients will be requested to do so beginning the week of August 2, 2021. Reminder: … Continued

All Cenlar offices, including our CI and DCC contact centers, will be closed on Monday, July 5, 2021, in observance of Independence Day. Any files received on Monday, July 5 will be processed the night of Tuesday, July 6. Output will be available the morning of Wednesday, July 7.

TLS 1.1 is a cipher no longer supported across the industry. As such, on Sunday, March 14, between 6 a.m. and noon, Cenlar will disable the TLS 1.1 encryption protocol for our partner-facing websites and interfaces. This change will affect: CenAccess Global Teller NLAI New Loan XML interface Forbearance website SSO applications Please share this … Continued