Due to inclement weather, Cenlar’s New Jersey and Pennsylvania offices will close early today at 12:30 PM (ET). However, our Call Centers will remain open to assist your borrowers. It is expected that our offices in New Jersey and Pennsylvania will open for business as usual tomorrow.
CenNet, our borrower-facing website, will be unavailable from Friday, March 2, 8:00 pm ET until Saturday, March 3, 6:00 am ET due to scheduled maintenance. If your borrowers need assistance during this time, our IVR, automated phone system, will be available. If you have any questions, please contact your Relationship Manager.
Monthly Regulatory Compliance Change Management Summary
The monthly Regulatory Compliance Change Management Summary, as of January 31, 2018 can be found here. Noteworthy Items: West Virginia Consumer Credit and Protection Act (SB 344 & SB 563) – projected compliance date has been extended as Cenlar works through a larger systemic implementation of the required letter changes. The risk for noncompliance is … Continued
Cenlar FSB employees earn Accredited Mortgage Professional certifications from the MBA
February 14, 2018 Ewing, NJ – Recently, nine of Cenlar’s employees, Michael Day, Tyler Ells, Colton Fanz, Natalie Lau, Maura Mahoney, Kieran McShane, Joseph Prettyman, Tristan Watson, and Kurt Wnorowski, completed the coursework necessary to earn their AMP certifications from the MBA. Through this program, which is the only comprehensive development program for mortgage industry management, … Continued
Monthly Regulatory Compliance Change Management Summary
The monthly Regulatory Compliance Change Management Summary, as of December 31, 2017 can be found here. Starting this month, we will be hosting a Monthly Regulatory Compliance Change Management conference call to discuss each summary. The conference call will be a listen-only one hour session where we will highlight the monthly summary changes and address … Continued
UPDATE: Holiday Hours and Data Center Migration Saturday, February 17 – Monday, February 19
In observance of Presidents Day, Monday, February 19th, Cenlar’s offices are closed however our call centers will be open with reduced staff available to service your customers. Our servicing system provider will be undergoing a data center migration starting Saturday, February 17th at 9:00 am EST with an estimated time of completion of early Sunday … Continued
You may have recently learned of vulnerabilities pertaining to certain chipsets from Intel, AMD and ARM, which make these CPUs potentially vulnerable to software-based exploits. You should know that Cenlar is fully aware of these vulnerabilities. We have taken a number of actions since the initial announcements, and have also established plans for additional actions. … Continued
Second CFPB Mortgage Servicing Amendments Conference Call Added
Because these calls have proven to be so valuable to our clients, we will be hosting a second conference call on Monday, January 29th from 1 PM to 2 PM EST. On the call we will look to bring you fully up to date and provide pertinent information about the CFPB Mortgage Servicing Amendments. We … Continued
Martin Luther King Day Holiday Closure
In observance of Martin Luther King Day, Cenlar’s offices will be closed on Monday, January 15th, 2018. Any files received on Monday, January 15th will not be processed until Tuesday night, January 16th, and output will be available by Wednesday morning.
CFPB Mortgage Servicing Amendments Conference Call
Happy New Year! Join Cenlar’s Compliance Department on Thursday, January 25th for a high level overview of our progress in implementing Phase 2 of the CFPB Mortgage Servicing Amendments. Date/Time: Thursday, January 25th from 2 PM to 3 PM EST Subject: A high-level overview of the Successor in Interest and Periodic Billing Statements for Bankruptcy … Continued