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An upgrade of our Director Software System to version 6.1 will be implemented on Monday, November 6th. As a result of this enhancement, the interface will appear different and some navigation features will be upgraded. You can find the Director 6.1 Job Aid under User Manuals here on CenAccess for more information regarding these changes. … Continued

In order to address input from both you and your borrowers, Cenlar is working on an enhancement within CenNet that will allow borrowers with multiple accounts, under the same branding, to link all accounts to a single user ID and password. We plan to deploy this enhancement during November 2017. The Multiple Loans Enhancement will … Continued

As part of our ongoing communication to you regarding the progress of this project, please see our CFPB Mortgage Servicing Amendments update for the week of October 23rd. Noteworthy Updates: The most current version of the Executive Summary has been provided – All sections with 10/19/2017 effective dates have been implemented. The following sections have been … Continued

As part of our ongoing communication to you regarding the progress of this project, please see our CFPB Mortgage Servicing Amendments update for the week of October 16th. Noteworthy Updates: The most current version of the Executive Summary has been provided – All sections with 10/19/2017 effective dates have completed Validation. The following sections have successfully completed … Continued

Earlier this year, as part of ongoing process improvements, Cenlar introduced an enhancement to our boarding process designed to mitigate the risk of duplicate loans in the system. The original intent was to add the logic to the API to identify duplicate loans as the files are processed. Because we found that this caused latency, … Continued

The Cenlar Compliance Department has a robust change management process around identification and implementation of regulatory changes. The process, which is detailed in the attached overview document, includes coordination between the Legal Department, the Compliance Department, and the Business Units. You will find our monthly Regulatory Compliance Change Management Summary as of September 30, 2017 … Continued

As part of our ongoing communication to you regarding the progress of this project, please see our monthly CFPB Mortgage Servicing Amendments update for the week of October 10th. Noteworthy Updates: The Executive Summary has been updated and provided – the project remains on target for 10/19/2017 implementation. The following sections have successfully completed Validation and … Continued

We are pleased to announce that we are upgrading our MetaStor Imaging System. Benefits of the upgrade include a new look and feel when you access the repository, with enhanced navigation that will include quick action menus, conditional toolbars and shortcut links. Performance will also be improved as processes have been streamlined and will execute … Continued

As part of our ongoing communications to you regarding the progress of this project, please see our monthly CFPB Mortgage Servicing Amendments update. Noteworthy Updates: The Executive Summary has been updated and provided. The BRD document has been updated and provided. Over the past several weeks, minor changes have been made to: Loss Mitigation – … Continued

In observance of Columbus Day, Cenlar’s offices will be closed on Monday, October 9th, 2017. All files received on Friday will be processed as normal and output will be available within the usual timeframes. Any files received on Monday, October 9th will not be processed until the night of Tuesday, October 10th and output will … Continued