29
May
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Extended Month End Processing

In order to provide extended payment processing this month, Cenlar will not be releasing our file to our mortgage service provider on Friday night. As a result, GL files normally delivered on Friday night, will not be available until Monday morning at the latest. All other reports and extracts will be available on Monday morning. … Continued

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28
Apr
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Fannie Mae LPI Compliance Certification

Cenlar filed a Lender Placed Insurance Compliance Certification to Fannie Mae certifying the following: All lender-placed insurance premiums charged to the borrower or reimbursed by Fannie Mae exclude commissions or payments earned on that policy by the servicer, broker or any affiliated entity, including any incentive-based compensation regardless of its designation as commission, bonus, fees … Continued

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10
Apr
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OpenSSL Vulnerability

Cenlar FSB is fully aware of the current vulnerability surrounding the use of OpenSSL, which is currently trending in the industry. We have tested all systems that we host, which are utilized to support your business, to effectively evaluate our vulnerability status relating to the “Heartbleed bug”. Cenlar FSB does NOT use the OpenSSL protocol … Continued

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27
Feb
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Extended Month-End Processing

In order to provide extended payment processing this month, Cenlar will not be releasing our file to our servicing system vendor on Friday night. As a result, GL files normally delivered on Friday night will not be available until Monday morning at the latest. All other reports and extracts will be available on Monday morning. … Continued

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20
Feb
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Call Center Hours Expand to include Saturdays

We continually advance the services we provide to our business partners especially those services that also benefit their borrowers. Today, we are pleased to announce one such service: the expansion of our call center hours to include Saturdays. We believe adding Saturday hours (8:30 am – 5:00 pm EST) to the call center will not … Continued

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14
Jan
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2014 Holiday Schedule

For your convenience, Cenlar’s holiday schedule for 2014 is listed below. New Year’s Day Wednesday, January 1 Martin Luther King’s Birthday Monday, January 20 President’s Day Monday, February 17 Memorial Day Monday, May 26 Independence Day Friday, July 4 Labor Day Monday, September 1 Columbus Day Monday, October 13 Veterans Day Tuesday, November 11 Thanksgiving … Continued

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03
Jan
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Year-end Loan Boarding 2013

In order to complete 2013’s year-end 1098 reporting, all loans closed in 2013 will need to board Cenlar’s servicing system by January 15, 2014. Loans that board after January 15th will not generate a 1098 for year 2013. If you have any questions, please contact your Relationship Manager.

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02
Jan
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Report Delivery

There may be a delay in the delivery of reports the morning of January 3, 2014 due to year-end system processes that will be run overnight. If you have any question, please contact your Relationship Manager.

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23
Dec
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S&P and Fitch Ratings on Cenlar FSB

Cenlar FSB has been reviewed by both Standard & Poor’s (S&P) Ratings Services and Fitch Ratings. Standard & Poor’s Ratings Services affirmed a Strong ranking on Cenlar FSB making it one of only three servicers in the country to receive this distinction. According to S&P’s report, the ranking reflects “Cenlar’s demonstrated high level of ability … Continued

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26
Nov
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InsuranceClaimCheck.com

We are excited to roll out a loss draft website to assist your borrowers with the loss draft process. InsuranceClaimCheck.com is a front end system that interfaces directly with our insurance vendor to allow your borrowers to obtain information on their claim process; download and upload required forms; order inspections; and see the status of … Continued

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