25
Oct
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Client Bulletin: October 24, 2022

A Look at Our Progress Building the Muscle of Risk Assessment At Cenlar, we are committed to the continuous improvement of our organization. It starts with a proactive mindset and the belief that identifying, managing and mitigating risk is everyone’s job at Cenlar. That attitude has been embraced by the entirety of the business with our … Continued

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20
Oct
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Monthly Regulatory Compliance Change Management Summary

As part of our ongoing effort to keep you informed, each month we send to you a summary of the work we’re doing to ensure compliance with the ever-changing regulatory landscape. Below you’ll find our Regulatory Compliance Change Management summary as of September 30, 2022. To provide you more information, as well as an opportunity … Continued

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19
Oct
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Client Bulletin: October 14, 2022

File Transfers Offline This Weekend to Complete MOVEit Migration to the Cloud MOVEit, the application we use to share files with you, will be offline for a period this weekend, as we complete our upgrade and migration to the cloud. The application will be unavailable from 7:30 a.m. ET Saturday, October 15 until 10 a.m. … Continued

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17
Oct
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MOVEit Migration to the Cloud Complete

MOVEit, the application we use to share files with you, has been successfully migrated to the cloud. We are now resuming file transfer processing on MOVEit. If you have any questions or concerns, please contact our Cenlar Command Center at MOVEitUpgrade@Cenlar.com. Be sure to include your company name in the subject line and describe your … Continued

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14
Oct
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Intermittent CenNet Payment Functionality Issue

We wanted to let you know that from 10:45 a.m. to 12:15 p.m. ET today homeowners experienced some difficulty making payments via the CenNet website. The issue has been resolved but we are working to understand the root cause and will reach out as soon as we have additional information.

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07
Oct
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MoveIt Advancing Toward October 15 Upgrade

We’re now making final preparations to upgrade MoveIt, the application we use to share files with you, on Saturday, October 15. Beginning next Saturday, October 15, 7:30 a.m., MoveIt will not be accessible until Sunday, October 16. If you haven’t already tested, your ability to use MoveIt after the upgrade will be at risk. Please … Continued

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04
Oct
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Overnight Files Delivery Delay

We are writing to inform you that the overnight delivery of files from Black Knight to Cenlar has been delayed. As a result, extracts have been impacted for some clients. Our team is targeting all files to go out by noon today.

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30
Sep
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Client Bulletin: September 30, 2022

Complete Cenlar’s Annual Client Experience Survey by Oct. 7 Your opinion is a vital piece to our evolution as an organization, so we’ve extended our client experience survey by a couple days to allow you a bit more time to complete it. Friday, October 7 is now the last day our annual client experience survey … Continued

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29
Sep
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HUD Document Custodian Alert

Cenlar has learned that clients may have received a letter from the U.S. Department of Housing and Urban Development (HUD) indicating the agency had not received various documents, including Promissory Notes, Partial Claim Notes and Partial Claim Mortgages, within 60 days of being executed. We are waiting on more information from HUD but believe this … Continued

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28
Sep
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Cenlar Makes Preparations for Hurricane Ian’s Impact

Hurricane Ian is anticipated to make landfall today, Wednesday, Sept. 28, impacting the Gulf Coast of Florida. The National Oceanic and Atmospheric Administration (NOAA) is forecasting that, due to the size of the storm, nearly the entire state will experience some level of inclement weather. Cenlar is prepared to assist homeowners affected by Hurricane Ian, … Continued

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