Extension of Month-End Processing
Cenlar is providing extended payment processing for the month of July by extending our Friday night cycle to allow for Saturday processing. As a result, GL files, extracts and reports normally delivered on Friday night will begin processing on Saturday evening and will be available no later than the morning of Monday, August 2. Please … Continued
Citrix Network Password Change
Required Change – This is Not a Phishing Campaign! Citrix recently released security updates to strengthen its Workspace App for Windows. To update our systems with the required upgrade, all Citrix users will be required to change their passwords. Cenlar clients will be requested to do so beginning the week of August 2, 2021. Reminder: … Continued
All Cenlar offices, including our CI and DCC contact centers, will be closed on Monday, July 5, 2021, in observance of Independence Day. Any files received on Monday, July 5 will be processed the night of Tuesday, July 6. Output will be available the morning of Wednesday, July 7.
CI and DCC Phone System Fully Operational
We are pleased to report that we’ve resolved the issue that caused some calls to be blocked. Our telephone system is now fully functional.
CRITICAL IT UPDATE: Retirement of TLS 1.1 Encryption Protocol
TLS 1.1 is a cipher no longer supported across the industry. As such, on Sunday, March 14, between 6 a.m. and noon, Cenlar will disable the TLS 1.1 encryption protocol for our partner-facing websites and interfaces. This change will affect: CenAccess Global Teller NLAI New Loan XML interface Forbearance website SSO applications Please share this … Continued
Extension of Month-End Processing
Cenlar is providing extended payment processing for the month of February by extending our Friday night cycle to allow for Saturday processing. As a result, GL files, extracts and reports normally delivered on Friday night will begin processing on Saturday evening and will be available no later than the morning of Monday, March 1. Please … Continued
Federal Emergency Declared in Texas
On February 20, 2021, President Biden issued a disaster declaration for the state of Texas. The President’s announcement immediately empowered the Federal Emergency Management Agency (FEMA) to provide more resources and assistance, including grants for temporary housing and repairs, low-cost loans to cover uninsured property losses and other programs to help communities recover. CenNet, our … Continued
Continued Severe Weather Impact
On Tuesday, February 16 we shared a Client Advisory regarding the severe weather across the Midwest and other parts of the United States and how it was affecting our operations. As many as 30% of our vendor partners and call center agents are still being impacted by power outages. We are carefully monitoring the situation. … Continued
On Sunday, Feb. 14, 2021, Cenlar will be deploying a patch for our new loans XML submissions interface. The patch will further protect our external-facing sites and interfaces against vulnerabilities. Please share this information with team members who manage XML submissions. Installation of this patch will be seamless to clients. Clients will not need to … Continued
In observance of the President’s Day holiday, Cenlar will be closed on Monday, February 15, 2021. Any files received on Monday, February 15th, will be processed the night of Tuesday, February 16th, and output will be available the morning of Wednesday, February 17th.