RSS Category: Notice

In observance of the Martin Luther King, Jr. Day Holiday, Cenlar’s offices will be closed on Monday, January 20, 2020. Any files received on Monday, January 20th, will be processed the night of Tuesday, January 21st, and output will be available the morning of Wednesday, January 22nd.

Cenlar has recently enhanced our process for reviewing the sufficiency of hazard and flood insurance coverage on your mortgage loan portfolio. Beginning this month, we will conduct a review as part of new loan boarding and portfolio transfer processes and provide ongoing reporting. Importantly, the review will include a report of our findings to help provide … Continued

After careful consideration, Cenlar is terminating our relationship with Western Union Quick Collect effective March 1, 2020. The last day borrowers can make a payment using Western Union Quick Collect will be February 28, 2020.  Ongoing technical issues on the part of Western Union, in addition to a significant decline in service usage – fewer … Continued

In observance of the Christmas Holiday, all Cenlar offices will close on Christmas Eve, December 24th at 3:00 pm local time. All Cenlar offices will also be closed on Wednesday, December 25th, 2019. Any files received on Wednesday, December 25th, will be processed the night of Thursday, December 26th, and output will be available the morning … Continued

The November Regulatory Compliance Change Management Summary is linked for your reference.   As a reminder there will not be a monthly call in December. The next Regulatory Compliance Change Management conference call will take place on January 30th at 3pm EST. To register for the call, please email compliancechgmngt@cenlar.com. For your convenience, the session … Continued

To follow the Client Advisory on September 26, 2019, Cenlar’s cloud migration project is underway.  As a result of the migration of Cenlar’s data center infrastructure services to the Microsoft Azure cloud, we are ending our long-term relationship with Sungard Availability Services, effective February 29, 2020. The expiration of our contract with Sungard is fully … Continued

In 2018, California passed the California Consumer Privacy Act (CCPA) creating consumer rights regarding personal information held by businesses, effective January 1, 2020. CCPA covers every permanent California resident. The law, and its subsequent amendments, impose new requirements for online privacy policies and gives consumers the right to know what types of personal information are … Continued

Please be advised that we are streamlining our Lien Release process.  Going forward all Satisfaction Custodial Documents should be sent directly to our Vendor – Nationwide Title Clearing (NTC) – rather than Cenlar. This change will expedite the processing of Lien Releases for your borrowers. NTC will image all the collateral documents and process the … Continued

In support of Cenlar’s ongoing efforts to improve our technology processes and ensure strong information security, we are announcing a change to our Client IP Whitelisting process. Beginning January 1, 2020, we will be managing Client IP Whitelisting changes on Tuesday and Friday evenings each week.  The change from daily processing will allow us to … Continued

In observance of the Thanksgiving Holiday, Cenlar’s offices will be closed on Thursday, November 28th, 2019.  Cenlar is also lengthening the payment processing schedule for the month of November. We’ll extend our Friday night cycle to allow for Saturday processing. As a result, GL files, extracts and reports normally delivered on Thursday or Friday night … Continued