RSS Category: Notice

This is the second update on our COVID-19 preparedness. Our Pandemic Task Force meets daily to discuss our readiness in accordance with our Business Continuity/Disaster Recovery (BC/DR) plan. This plan, along with information provided by federal, state and local government, continues to inform our decisions to protect our employees and sustain core business operations and … Continued

Continuing our promise to keep you informed of our preparations for the Coronavirus, this is the first update on our progress. We expect to communicate with you regularly as we have news to share about the measures we’re taking to protect the continuity of our business and deliver the very best service to you and … Continued

Starting Monday March 16, we will begin distributing a new Default Litigation Closed Report.  This new report is in addition to the Default Litigation reporting package you currently receive.  It provides a list of loans closed out of Default Litigation during the prior month, including a detailed reason for the closure for each loan.  Going forward, … Continued

As your partner, we are committed to keeping you apprised of changes to our business and the servicing industry as well as extraordinary circumstances impacting the environment where we live and work.  To that end, we are providing you with the immediate actions we’ve taken in response to COVID-19. First, you should know that our … Continued

Cenlar is providing extended payment processing for the month of February by extending our Friday night cycle to allow for Saturday processing. As a result, GL files, extracts and reports normally delivered on Friday night will begin processing on Saturday evening and will be available no later than the morning of Monday, March 2nd. Please … Continued

The January Regulatory Compliance Change Management Summary is linked for your reference. This month’s Regulatory Compliance Change Management conference call will take place on Thursday, February 27th at 3pm EST. To register for the monthly call, please email compliancechgmngt@cenlar.com. For your convenience, the session will be recorded and made available to clients who are unable … Continued

During a recent Third-Party Risk Assessment of our Vendors, we identified three vendors that should no longer be considered Tier 1 Vendors as defined under our TPRM Risk Management Program. These vendors are now being classified as Tier 2 Vendors. Please note, there will be no change to the level of due diligence reviewed on these … Continued

In observance of the Presidents’ Day Holiday, Cenlar’s offices will be closed on Monday, February 17, 2020. Any files received on Monday, February 17th, will be processed the night of Tuesday, February 18th, and output will be available the morning of Wednesday, February 19th.

On Monday, February 3, 2020 we will begin distributing a new Loss Mitigation Pipeline Report. This new report combines loss mitigation data that is currently found on multiple reports into a single document, providing you with more detailed information and a consolidated view.  The pipeline report provides an inventory of your loans that are active … Continued

Cenlar is providing extended payment processing for the month of January by extending our Friday night cycle to allow for Saturday processing. As a result, GL files, extracts and reports normally delivered on Friday night will begin processing on Saturday evening and will be available no later than the morning of Monday, February 3rd. Please … Continued