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Our vendor is experiencing delays in producing our daily reports and extracts.  As a result, the reports and extracts will be delayed and delivered to you upon completion.

Cenlar is providing extended payment processing for the month of March by extending our Friday night cycle to allow for Saturday processing. As a result, GL files, extracts and reports normally delivered on Friday night will begin processing on Saturday evening and will be available no later than the morning of Monday, April 1st. Please … Continued

Cenlar is pleased to announce we have been recognized by Fannie Mae for the third year in a row as a 2018 Servicer Total Achievement and Rewards™ (STAR™) Performer, and the second year in a row,  in both scorecards in which we were eligible – Solution Delivery and General Servicing. The STAR Program was established … Continued

Please find our monthly Regulatory Compliance Change Management Summary as of February 28, 2019 here.  This month’s Regulatory Compliance Change Management conference call will take place on Wednesday, March 27 at 3 pm EST. To register for the monthly call, please email compliancechgmngt@cenlar.com. For your convenience, the call will be recorded and made available to … Continued

Please find our monthly Regulatory Compliance Change Management Summary as of January 31, 2018 here.  This month’s Regulatory Compliance Change Management conference call will take place on Wednesday, February 27 at 3 pm EST. To register for the monthly call, please email compliancechgmngt@cenlar.com. For your convenience, the call will be recorded and made available to … Continued

Effective March 1, 2019 Fannie Mae and Freddie Mac are changing the timing requirement for initial property inspections on delinquent loans.    For both Fannie Mae and Freddie Mac, the ordering of initial property inspections on delinquent mortgage loans has changed from the 45th day of delinquency to the 60th day of delinquency. With this … Continued

In observance of the Presidents’ Day Holiday, Cenlar’s offices will be closed on Monday, February 18th, 2019. Any files received on Monday, February 18th, will be processed the night of Tuesday, February 19th, and output will be available the morning of Wednesday, February 20th. If you have any questions, please contact your Client Manager or … Continued

It is important to protect sensitive data when it is transmitted through the network. In order for us to maintain all data is secure, we are asking that you update your web browser and Citrix receiver by February 10, 2019. We have attached a technical advisory for your review and ask that you pass it … Continued

On January 22, 2019, Cenlar’s borrower and client facing systems experienced extreme latency and outages throughout the day. At approximately 2 pm EST, the issues were sufficient to warrant taking Global Teller and CenNet SSO systems off-line. This decision was necessary to troubleshoot and fix the problem rather than allowing the applications to function in a … Continued

We are happy to report that CenNet, Global Teller, and CenAccess are restored. Thank you for your patience while we resolved the issue.