First Payment Default/Early Payment Default Investigations
Going forward, Cenlar will no longer perform investigations on loans where there is a first payment default or a thirty day payment default and the loan was still delinquent at 120 days past the first payment due date. Cenlar will provide the BSA contact(s) on record with a list of the loans that meet these criteria–from … Continued
CFPB Mortgage Servicing Amendments
Our monthly CFPB Mortgage Amendments update have been posted here, on CenAccess. Noteworthy Updates: All Business Requirement Documents have been completed with the exception of: Periodic Billing Statements – This will now be completed by 4/21/2017 Successors in Interest – Due 5/1/2017 Periodic Billing Statements: Bankruptcy – Due 5/1/2017 The Following Updates are Scheduled for … Continued
Cenlar FSB is recognized by Fannie Mae with a STAR Award
April 14, 2017 Ewing NJ – Today, Cenlar was recognized as a “STAR Performer” by Fannie Mae for the year 2016. Fannie Mae’s Servicer Total Achievement and Reward Program™ (STAR™) is an award given to top-performing servicers in the areas of general servicing, solution delivery and timeline management. Winners are chosen for their commitment to … Continued
Extension of Month End Processing
In order to provide extended payment processing this month, Cenlar will not be releasing our file to our mortgage service provider the night of Friday, March 31st. As a result, GL files normally delivered on Friday night will not be available until the morning of Monday, April 3rd at the latest. All other reports and … Continued
New Lien Release Status Screen
Cenlar FSB recently updated our offered services with a new system that will help to demystify our lien release process and allow you more convenient access to information at all steps of the process. You will now be able to view milestone steps, and other associated completion dates within the lien release process, by accessing … Continued
CFPB Mortgage Servicing Amendments
Our monthly CFPB Mortgage Amendments update have been posted here, on CenAccess. Noteworthy Updates: Impact Assessments for Successors in Interest and Periodic Billing Statements – Bankruptcy have been completed. Business Requirements have been completed and provided for Small Servicers, Definition of Delinquency, and Force-Placed Insurance. The Following Updates are Scheduled for the April Update: Business … Continued
Cenlar’s New Jersey servicing center is experiencing inclement weather conditions today. We planned for and are using a combination of onsite and remote agents to provide call center coverage and services to your customers/members. Additionally, our Tempe Arizona servicing center is fully staffed and operational. If you have any questions please contact your Relationship … Continued
Cenlar Disabling TLS 1.0 in Key Applications
In order to strengthen the safety and security of client and borrower data and information, Cenlar will be enforcing TLS 1.1 and 1.2, industry standards, as our communications encryption protocol on all of our web interfaces. This use of the latest security protocols in our systems is being done in an effort to maintain the highest … Continued
Fannie Mae Call-in Elimination
As a reminder, February 1, 2017 was the effective date of the Fannie Mae Call-In Elimination effort (Future Changes for Investor Reporting). In reality, February was a transition month. Nevertheless, we wanted to keep you informed of progress made during this transition month, as well as prepare you for some of what to expect in … Continued
As part of our incremental security improvements to ensure that all client-facing applications are fully compliant with the FFIEC guidance on Authentication in an Internet Banking Environment (AIBE), Cenlar has developed a new version of Global Teller with enhanced security through an IP address lockdown. The IP address lockdown restricts the new Global Teller site … Continued