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We are pleased to announce better ways for you to address specific loan boarding issues that require an expedited response from us. The creation of our new loan boarding assist e-mail (NLboardingassist@cenlar.com) will help us better assist you with your questions and issues on loan boarding. E-mails will be received, acknowledged and responded to within … Continued

As a continuation of our monthly communications, we are updating you on our progress in meeting the CFPB’s National Servicing Standards that become effective January 2014. Cenlar continues to make positive progress on each of the nine categories of the CFPB’s National Servicing Standards as is evidenced below: Billing Statements: We have finalized the format … Continued

We are pleased to announce that Cenlar has added National Mortgage Insurance Company (NMI) to our list of approved Private Mortgage Insurance (PMI) carriers. All standard PMI operational guidelines and processes will apply for NMI loans. If you have any questions about this relationship, please contact your Relationship Manager.

The government shutdown may have an impact on businesses that rely on work from government agencies or that offer goods and services. Cenlar provides our assurance that our service levels currently remain unaffected. As a service to our clients, we have summarized several recent communications from governmental agencies. This information being provided is limited to … Continued

The Texas Tax Code (Section 32.06 and 32.065) allows homeowners to transfer real estate property tax liens on their property to a third party. Once the third party (transferee) pays the delinquent taxes, penalties, interest and fees due, the taxing authority will issue the transferee a tax receipt and transfer the lien to the third … Continued

As a continuation of our communications relating to changes being made as a result of the CFPB Servicing Standards, we are updating you on several changes occurring on billing statements and coupon books and the manner in which they are provided to your borrowers: The format of the current monthly billing statement will be change … Continued

As a continuation of our monthly communications, we are updating you on our progress in meeting the January 2014 date for compliance with the CFPB’s National Servicing Standards. Cenlar’s progress on each of the nine categories of the CFPB’s National Servicing Standards is outlined below: Billing Statements: We continue to work closely with our third … Continued

Cenlar FSB uses its best efforts to comply with the requirements of the Bank Secrecy Act (BSA), as amended by the USA Patriot Act, all other related laws and the related regulations of the Department of Treasury, Office of Foreign Assets Control(OFAC) and FinCEN. Cenlar FSB has a comprehensive BSA Program and a BSA Department … Continued