Collections Contact and Solicitation Strategy Changes
To align with Freddie Mac and Fannie Mae’s announcements dated December 15, 2015, we have made changes to our Collections Contact and Solicitation Campaign Strategies. Click here for a copy of the document which outlines the changes imposed and our response.
In celebration of the holiday season, our offices will be closing at 4:00 pm (EST) on Christmas Eve, Thursday, December 24, 2015. Additionally, our offices will also be closing at 5:00 pm (EST) on New Year’s Eve, December 31, 2015. Your new loan submissions, payment files, and other input files must be received by these times to … Continued
Joint Final Flood Insurance Rules
In order to fulfill the compliance requirements in connection with the release of the Joint Final Flood Insurance Rules, Cenlar is taking the following actions stated below. Please review this information carefully. There are actions which will be required on your part to assist us in properly servicing your loans to ensure compliance. Business Purpose … Continued
In observance of Thanksgiving, Cenlar’s offices will be closed on Thursday, November 26, 2015. Our offices will resume regular hours on Friday, November 27th. Have a Happy Thanksgiving!
In our continuing effort to serve you and your borrowers better, we’re making exciting changes to our E-Bill (electronic billing statement) program. Starting on December 4, 2015, borrowers will have secure, any time anywhere access to a complete picture of loan accounts online. This new system will be called e-Docs. e-Docs is a FREE paperless, … Continued
Year-end – Loan Boarding/Transfer Activity
As year-end 2015 is approaching, we would like to outline the year-end schedule for loan boarding and transfer activity. Please review the information below. The technology and transfer “blackout*” period for year-end 2015 is scheduled to start Monday, December 21, 2015 and end Friday, January 8, 2016. Transfer Activities to be halted during the blackout … Continued
In observance of Veterans Day, Cenlar’s offices will be closed on Wednesday, November 11, 2015. All files received on Tuesday will be processed as normal and output will be available within the usual timeframes. Any files received on Wednesday, November 11th, will not be processed until the night of Thursday, November 12th and output will … Continued
As part of a system upgrade, the following IP address will be changed to the new IP address listed on 11/17/2015. Please review your computing environment and security configurations for any IP lockdown or internet proxy exclusions where this system may be referenced by IP address vs website name (DNS). The full DNS propagation will … Continued
There are instances where Cenlar must provide disclosures to the borrower that include entity licensing and contact information for regulators. Based on these requirements, Cenlar is starting an initiative to obtain and maintain licensing and regulator information for our clients. Please provide your Relationship Manager with a list of your entity’s state or federal licenses … Continued
Charlie Fues Earns CMB Designation
Charlie Fues of Cenlar’s Client Relations department has earned the designation of Certified Mortgage Banker (CMB) by the Mortgage Bankers Association (MBA). Charlie was one of 17 professionals recognized this past weekend at a ceremony held at the MBA’s 102nd Annual Convention & Expo in San Diego, California. The MBA’s CMB Program delivers a highly … Continued