RSS Category: 02 CenAccess News

The connectivity issue that impacted our ability to send/receive external email and deliveries via our MoveIt Transfer system has been resolved, and we are now back to normal functionality. Thank you for your patience. Technicians for our internet provider identified a problem with a fiber, and repaired the circuit. This outage impacted external email and … Continued

Cenlar Expands eNote Servicing Capabilities Cenlar has been subservicing eNotes for many years, and we have recently expanded our service offering to include MERS eRegistry reporting through our new eVault Service. We are approved as a subservicer for Fannie Mae, Freddie Mac and MERS®/ICE. The introduction of the MERS eRegistry reporting enables us to now … Continued

In observance of Memorial Day, Cenlar, including our CI and DCC contact centers, will be closed on Monday, May 30, 2022. Any files received on Monday, May 30 will be processed the night of Tuesday, May 31. Output will be available the morning of Wednesday, June 1.

Update: New Loans Interface Edits We have recently updated our New Loans Interface (XML) requirements to include several edits. Beginning on June 13, 2022, Cenlar has added the following new edits to loans boarded into the system: Missing PMI Primary Coverage Percent, Invalid PMI Guarantee Number and Invalid Bill Code. If the required data is … Continued

April 28 Client Call Thank you for participating in our leadership call last Thursday, April 28. If you were unable to join us, please take a look at the pdf of the presentation on CenAccess under Cenlar News “Reminder: An Update with Our Leadership Tomorrow, April 28.” Your client manger can answer any questions you … Continued

WHEN: Thursday, April 28 at 3 p.m. ET WHERE: To access the call, please dial (800) 207-0148 or (646) 828-8082                 Participant Code: 247216 A copy of the presentation is available here. Please note, this call is for current Cenlar clients only. Although you may forward this invite to interested parties … Continued

ICYMI: An Update with Cenlar Leadership on April 28 Please join us for an update on the latest work being done at Cenlar. WHEN: Thursday, April 28 at 3 p.m. ET WHERE: To access the call, please dial (800) 207-0148 or (646) 828-8082                 Participant Code: 247216 We will share a … Continued

What You Need to Know about the Final Phase of  Cenlar’s Migration to the Microsoft Azure Cloud: Whitelisting and Testing Cenlar is now in the final phase of migration to the Microsoft Azure cloud. This process involves moving both client and homeowner-facing applications. We need your help to make the transition as seamless as possible. … Continued

Our Cenlar Case Management (CCM) system has eliminated the need for most client-facing email boxes. We’re adding new features to CCM regularly, but some support will still be found outside the system. To assist you in getting help quickly, a new Client Support Matrix has been posted on CenAccess, found by clicking on “Need Assistance?” … Continued

Key Takeaways from our March 4 Call Thanks to all of you who were able to attend our March 4 call with Cenlar leadership. If you missed it, here are the key takeaways. Risk Infrastructure and Culture Our efforts to protect you and your homeowners are of the utmost importance. We’re giving this area significant … Continued