RSS Category: Notice

Cenlar is pleased to announce, that for the fourth year in a row, we have maintained a Tier 1 ranking.  This means that in our performance ratings for Foreclosure Prevention, Redefaults, Single Family Default Monitoring System (SFDMS) Reporting and Loss Mitigation Engagement have been consistently among the best in the country, yielding extremely positive results … Continued

As you know, Freddie Mac has been working on an industry-wide initiative to more closely align its remitting and reporting requirements with the industry standard, and Cenlar is dedicated to making this a smooth transition for our clients. We have a project management team assigned to this initiative who will actively engage all impacted areas to … Continued

We’ve made some recent changes to our Complaint Management Program at Cenlar, which we expect you will find more comprehensive, as we continue to improve our process. Our edited complaint policy and program includes the following changes: A more robust complaint definition that allows for stronger detection of risk; A broader inclusion of survey responses into … Continued

The National Flood Insurance Program (NFIP) is set to expire midnight tonight, December 21, 2018. Historically, the NFIP has lapsed several times, and in each instance the NFIP was reinstated retroactive to the original date of the temporary lapse. In the event of a temporary lapse, NFIP cannot renew existing policies, accept new applications for … Continued

In observance of the Christmas Holiday, all Cenlar offices will close on Christmas Eve, December 24th at 3:30 pm local time. All Cenlar offices will also be closed on Tuesday, December 25th, 2018. Any files received on Tuesday, December 25th, will be processed the night of Wednesday, December 26th, and output will be available the morning … Continued

In response to Freddie Mac’s updated 2018-6 bulletin, Cenlar’s Mortgage Insurance Department has revised its process to align with Freddie Mac’s guidelines for borrowers requesting Private Mortgage Insurance (PMI) removal. For all borrowers requesting PMI removal, where Freddie Mac is the investor, the Mortgage Insurance Department will handle the requests based on the following: Original … Continued

Cenlar’s Monthly Report Card (MRC) and Daily Dashboard Reports have recently been streamlined and clarified to create consistency in terminology and layout. These changes are designed to align the two reports to reflect the same categorization of information and to eliminate any possible confusion between the reports. In January, the new versions of the MRC … Continued

In observance of the Thanksgiving Holiday, Cenlar’s offices will be closed on Thursday, November 22nd, 2018. Any files received on Thursday, November 22nd, will be processed the night of Friday, November 23rd, and output will be available the morning of Monday, November 26th.

Last month, Cenlar introduced a new version of the Monthly Report Card (MRC) that included changes to delinquency statistics and the Foreclosure (FC) Pipeline, as well as a second set of changes that included updates to portfolio totals and foreclosure breakdown. After rolling out that change, we identified the delinquency percentage was not calculating correctly. … Continued

We understand the importance of system security. In an effort to assist our business partners with the management of those employees who have access to Cenlar systems, your Client Manager will send you a monthly list of all active user accounts that we have for your organization. We ask that you review this list monthly … Continued