Cloud Migration Update: Notification of Change in Tier One Vendor
To follow the Client Advisory on September 26, 2019, Cenlar’s cloud migration project is underway. As a result of the migration of Cenlar’s data center infrastructure services to the Microsoft Azure cloud, we are ending our long-term relationship with Sungard Availability Services, effective February 29, 2020. The expiration of our contract with Sungard is fully … Continued
California Consumer Privacy Act
In 2018, California passed the California Consumer Privacy Act (CCPA) creating consumer rights regarding personal information held by businesses, effective January 1, 2020. CCPA covers every permanent California resident. The law, and its subsequent amendments, impose new requirements for online privacy policies and gives consumers the right to know what types of personal information are … Continued
Please be advised that we are streamlining our Lien Release process. Going forward all Satisfaction Custodial Documents should be sent directly to our Vendor – Nationwide Title Clearing (NTC) – rather than Cenlar. This change will expedite the processing of Lien Releases for your borrowers. NTC will image all the collateral documents and process the … Continued
In support of Cenlar’s ongoing efforts to improve our technology processes and ensure strong information security, we are announcing a change to our Client IP Whitelisting process. Beginning January 1, 2020, we will be managing Client IP Whitelisting changes on Tuesday and Friday evenings each week. The change from daily processing will allow us to … Continued
Thanksgiving Holiday & Extension of Month End Processing
In observance of the Thanksgiving Holiday, Cenlar’s offices will be closed on Thursday, November 28th, 2019. Cenlar is also lengthening the payment processing schedule for the month of November. We’ll extend our Friday night cycle to allow for Saturday processing. As a result, GL files, extracts and reports normally delivered on Thursday or Friday night … Continued
Monthly Regulatory Compliance Change Management Summary
The October Regulatory Compliance Change Management Summary is linked for your reference. November’s Regulatory Compliance Change Management conference call will take place on Tuesday, November 26th at 3pm EST. To register for the call, please email compliancechgmngt@cenlar.com. For your convenience, the session will be recorded and made available to clients who are unable to … Continued
End-of-Year Notification Schedule
As the year quickly comes to a close, we would like to share important information about the 2019 year-end schedule for new loan boarding and transfer activity. Please review the details here: To allow time for year-end processing, there will be a technology and transfer “blackout”* period scheduled from 12/16/19 through 1/3/2020. During this time, … Continued
Cenlar understands the care you take as the steward of original loan documents. To that end, we want to let you know that we have recently seen an increased volume of original loan documents being sent to several of our locations. Please know that after closing, original documents, including Notes, Mortgages, Deeds of Trusts, Title … Continued
In observance of the Veteran’s Day Holiday, Cenlar’s offices will be closed on Monday, November 11, 2019. Any files received on Monday, November 11th, will be processed the night of Tuesday, November 12th, and output will be available the morning of Wednesday, November 13th.
We wanted to make you aware that one of our vendors is currently experiencing technical difficulties that are, in turn, affecting the performance of our borrower web site, CenNet. The issues are causing borrowers to experience intermittent timeout login errors and performance degradations. They assure us that they are working hard to correct the situation. … Continued