Extension of Month End Processing
Cenlar is providing extended payment processing for the month of June by extending our Friday night cycle to allow for Saturday processing. As a result, GL files, extracts and reports normally delivered on Friday night will begin processing on Saturday evening and will be available no later than the morning of Monday, July 2nd. Please … Continued
Cenlar Disabling TLS 1.0 in Key Applications
In order to strengthen the safety and security of client and borrower data and information, Cenlar will be enforcing TLS 1.1 and 1.2, industry standards, as our communications encryption protocol on all of our web interfaces. This use of the latest security protocols in our systems is being done in an effort to maintain the highest … Continued
On Friday, June 8, 2018 at 11 pm EST, CenNet will be down for approximately 15 minutes for scheduled maintenance. During this brief time, CenNet will be unavailable to your customers. Global Teller will still be available for your access.
Disaster Forbearance Dashboard Webinar
As a reminder, Cenlar’s Servicing Operations will be hosting a one-hour WEBINAR to highlight the recent changes to our Disaster Forbearance Dashboard. Please join us! Details are as follows: Thursday, June 14, 2018 1:00 pm EST Conference line number: 1-800-371-9219 Access code: 9390031 To join WebEx meeting: Join WebEx meeting Meeting number (access code): 739 … Continued
Updated Disaster Forbearance Report
Based on feedback we’ve received from you, we have enhanced our Daily Disaster Forbearance Report. We’ve expanded the data we will be reporting to keep you informed of the performance on your loans affected by the natural disasters. This new report will be available on your FTP site as of Thursday, May 24. During the … Continued
In observance of Memorial Day, Cenlar’s offices will be closed on Monday, May 28, 2018. All files received on Friday will be processed as normal and output will be available within the usual timeframes. Any files received on Monday, May 28th, will be processed the night of Tuesday, May 29th and output will be available the morning … Continued
Monthly Regulatory Compliance Change Management Summary
You will find our monthly Regulatory Compliance Change Management Summary as of April 30, 2018, here. Noteworthy Items: West Virginia SB 563 (§46A-2-128(f)) – The statute of limitations to file legal action for the collection of debt is 10 years, not 5 years, as previously reported in last month’s Monthly Regulatory Compliance Change Management Summary. … Continued
Remember – Take the Systems Survey
Don’t forget to click below and take a few minutes to complete our annual Systems Survey, which ends on May 18, 2018. As part of an ongoing initiative to help us provide you with the best possible service, the survey helps us identify the operating systems currently in use at your company. This information is … Continued
Help us better serve you — and take our survey! As part of an ongoing initiative to help us provide you with the best possible service, we ask that you take a moment to complete our annual Systems Survey identifying the operating systems currently in use at your company. This information is critical for us … Continued
Cenlar is upgrading its Citrix environment to give it a more modern look and feel on Sunday, May 13, 2018 during the regular maintenance window (6:00 am – 12:00 pm ET). All existing functionality will remain the same. During the upgrade, the Director application will not be available to clients. If a user receives an error … Continued