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Providing fast and efficient support to you and your borrowers is a top Cenlar priority. That’s why we offer many support options, so you and your teams obtain the fastest-possible resolutions to your requests. Here are three examples of what we offer: Client Self-Serve Options – Provide the fastest and easiest resolution path utilizing client-facing, … Continued

Cenlar is providing extended payment processing for the month of July by extending our Friday night cycle to allow for Saturday processing. As a result, GL files, extracts and reports normally delivered on Friday night will begin processing on Saturday evening and will be available no later than the morning of Monday, August 3rd. Please … Continued

EWING, NJ (July 27, 2020) – Cenlar FSB, the nation’s leading mortgage loan subservicer, announced today that Lou Sigillo has joined the company as Senior Vice President of Contact Centers. “Lou is an award-winning and driven leader with more than 25 years of experience in every facet of call-center operations,” said Kimberly Gibson, Executive Vice … Continued

Cenlar’s planned 2020 migration of its data and disaster recovery centers to Microsoft Azure is progressing as planned. Our initial migration, which began earlier this year, is complete. Now we are ready to transition client production servers to the cloud as part of our deliberate and ongoing phased roll out. Current URL addresses will not … Continued

The June Regulatory Compliance Change Management Summary is linked for your reference. This month’s Regulatory Compliance Change Management conference call will take place on Thursday, July 23th at 3pm EST. To register for the monthly call, please email compliancechgmngt@cenlar.com. For your convenience, the session will be recorded and made available to clients unable to attend. If … Continued

 EWING, N.J. – July 17, 2020 – Cenlar FSB, the nation’s leading mortgage loan subservicer, today announced the promotion of five company leaders who exemplify the best of our company. “Cenlar is proud to promote several senior leaders in roles across our organization,” said Greg Tornquist, Chairman of the Board, Chief Executive Officer and President. … Continued

The May Regulatory Compliance Change Management Summary is linked for your reference. This month’s Regulatory Compliance Change Management conference call will take place on Thursday, June 25th at 3pm EST. To register for the monthly call, please email compliancechgmngt@cenlar.com. For your convenience, the session will be recorded and made available to clients who are unable … Continued

The closure of local and state government offices, due to the Corona Virus Pandemic, has made completing certain aspects of loan servicing increasingly difficult.  Over 1/3 of county offices across the country are experiencing delays in processing lien releases due to office closures, reduced staff, or they are not currently accepting new releases. Consequently, you … Continued

Cenlar is providing extended payment processing for the month of May by extending our Friday night cycle to allow for Saturday processing. As a result, GL files, extracts and reports normally delivered on Friday night will begin processing on Saturday evening and will be available no later than the morning of Monday, June 1st. Please … Continued

The April Regulatory Compliance Change Management Summary is linked for your reference. This month’s Regulatory Compliance Change Management conference call will take place on Tuesday, May 26th at 3pm EST. To register for the monthly call, please email compliancechgmngt@cenlar.com. For your convenience, the session will be recorded and made available to clients who are unable … Continued