In observance of the Memorial Day Holiday, Cenlar’s offices will be closed on Monday, May 25, 2020. Any files received on Monday, May 25th, will be processed the night of Tuesday, May 26th, and output will be available the morning of Wednesday, May 27th.
COVID-19 Pandemic Fee Announcement
As you well know, the entire mortgage industry is giving its full attention to making sure that we assist homeowners during this challenging time. Throughout this period, Cenlar has been beside you, squarely focused on this effort and regularly updating you about our actions to assist you and your borrowers. We have been at the … Continued
CenAccess cloud migration coming on 5/17: whitelist update details
Cenlar’s migration of its disaster recovery data center to Microsoft Azure has continued to progress, but as a result of the current COVID-19 pandemic response, has encountered some unanticipated delays. We are currently working to finalize the migration timing and the date for our overall disaster recovery exercise. As soon as this date is confirmed, … Continued
Our 2020 Digital Strategy for Cenlar Branded Clients
We’re pleased to let you know that Cenlar has a number of initiatives underway to help us continue to deliver outstanding service to you. Specifically, we are working to roll out an omni-channel digital strategy including a mobile app, website and APIs that helps us create value for you and your borrowers Introducing Cenlar MobileSM … Continued
REVISED: Fannie Mae & Freddie Mac Request for Forbearance Data from all Servicers
In order to help them understand what is occurring in the marketplace, Fannie Mae and Freddie Mac have requested that we, as well as all other servicers, provide information on all loans we service for them on your behalf. Fannie Mae & Freddie Mac will use this information along with the data that they receive … Continued
Cenlar FSB to Hire Hundreds For New Positions
Mortgage Loan Servicer Continues to Bolster its Employee Base to Meet Growing Client and Borrower Need Amid Coronavirus Ewing, New Jersey – April 22, 2020 – Cenlar FSB, the nation’s leading mortgage loan subservicing company, today announced plans to hire hundreds of new employees in positions across the company. The new hires will join the … Continued
Monthly Regulatory Compliance Change Management Summary
The March Regulatory Compliance Change Management Summary is linked for your reference. This month’s Regulatory Compliance Change Management conference call will take place on Thursday, April 30th at 3pm EST. To register for the monthly call, please email compliancechgmngt@cenlar.com. For your convenience, the session will be recorded and made available to clients who are unable … Continued
Cenlar COVID-19 Preparedness Update #5
As we all navigate the impact of COVID-19, we continue to be guided by our commitment to provide you and your borrowers with the best service we can. We are well capitalized, have maintained a low risk profile and built a diverse client base. That means we can wholly focus on your needs and those … Continued
Your assistance is needed! We need to make sure we’re properly boarding newly originated ARM products no longer tied to the LIBOR index. Your feedback as requested below will be greatly appreciated. GSE Guidance: The LIBOR (London Interbank Offered Rate) is set to be discontinued at the end of 2021. LIBOR has been the base … Continued
Cenlar COVID-19 Preparedness Update #4
Thank you to all who were able to join us for our COVID-19 call yesterday. We’ve posted a recording of the meeting along with a pdf of the presentation on CenAccess, where you’ll find other important updates about how we’re managing the impact of the virus. Here’s where to find this information on the home … Continued